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Brain Bites – Empatia: A chave para a Escuta Ativa

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Bigger Brains

Summary

Price
£12 inc VAT
Study method
Online, On Demand What's this?
Duration
0.3 hours · Self-paced
Qualification
No formal qualification
Certificates
  • Reed Courses Certificate of Completion - Free

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Overview

você será capaz de:

  • Definir empatia e explicar a diferença entre empatia e simpatia
  • Explicar a importância da empatia no desenvolvimento da inteligência emocional
  • Desenvolver uma lista de emoções típicas do ambiente
  • Reconhecer e comunicar a consciência do que alguém está sentindo usando a empatia
  • Definir a desinibição cibernética e identificar métodos para reduzir seu impacto na empatia
  • Foco na escuta ativa, observando linguagem corporal, tom de voz e palavras

Curriculum

1
section
5
lectures
0h 17m
total

Course media

Description

Mostre que você está ouvindo ativamente usando empatia

Você provavelmente já ouviu empatia descrita como "sentir a dor de alguém", mas e se isso não for útil ou possível? A empatia é uma habilidade importante para melhorar sua escuta ativa e fazer com que aqueles ao seu redor se sintam ouvidos. Neste curso, você aprenderá a ter empatia com aqueles ao seu redor, percebendo sua linguagem corporal, tom de voz e palavras.

Os tópicos abordados incluem:

  • Definir a diferença entre empatia e simpatia
  • Explicar a importância da empatia no desenvolvimento da inteligência emocional
  • Desenvolver uma lista de emoções típicas do ambiente
  • Reconhecer e comunicar a consciência do que alguém está sentindo usando a empatia
  • Definir métodos de desinibição cibernética e identificação para reduzir seu impacto na empatia
  • Foco na escuta ativa, observando linguagem corporal, tom de voz e palavras

Ao final deste curso, você será capaz de explicar e praticar a empatia ao notar linguagem corporal, voz e tom. Você aprenderá a comunicar uma consciência do que outra pessoa está sentindo e será um melhor ouvinte ativo usando a empatia.

Os cursos de microaprendizagem do Brain Bites são ricos em informações e transmitem tópicos importantes com uma mistura envolvente de vídeo e animação. Com videoaulas de 5 minutos e cursos de 30 minutos ou menos, o Brain Bites é a ferramenta perfeita para educar a força de trabalho ocupada de hoje.

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Certificates

Reed Courses Certificate of Completion

Digital certificate - Included

Will be downloadable when all lectures have been completed.

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Legal information

This course is advertised on reed.co.uk by the Course Provider, whose terms and conditions apply. Purchases are made directly from the Course Provider, and as such, content and materials are supplied by the Course Provider directly. Reed is acting as agent and not reseller in relation to this course. Reed's only responsibility is to facilitate your payment for the course. It is your responsibility to review and agree to the Course Provider's terms and conditions and satisfy yourself as to the suitability of the course you intend to purchase. Reed will not have any responsibility for the content of the course and/or associated materials.

FAQs

Study method describes the format in which the course will be delivered. At Reed Courses, courses are delivered in a number of ways, including online courses, where the course content can be accessed online remotely, and classroom courses, where courses are delivered in person at a classroom venue.

CPD stands for Continuing Professional Development. If you work in certain professions or for certain companies, your employer may require you to complete a number of CPD hours or points, per year. You can find a range of CPD courses on Reed Courses, many of which can be completed online.

A regulated qualification is delivered by a learning institution which is regulated by a government body. In England, the government body which regulates courses is Ofqual. Ofqual regulated qualifications sit on the Regulated Qualifications Framework (RQF), which can help students understand how different qualifications in different fields compare to each other. The framework also helps students to understand what qualifications they need to progress towards a higher learning goal, such as a university degree or equivalent higher education award.

An endorsed course is a skills based course which has been checked over and approved by an independent awarding body. Endorsed courses are not regulated so do not result in a qualification - however, the student can usually purchase a certificate showing the awarding body's logo if they wish. Certain awarding bodies - such as Quality Licence Scheme and TQUK - have developed endorsement schemes as a way to help students select the best skills based courses for them.
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