Being Assertive with Emotional Intelligence
Effectively express yourself and control your emotions with confidence and conviction.
Ei4Change Ltd
Summary
- Reed courses certificate of completion - Free
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Overview
Emotional intelligence has been identified by Forbes as being one the of the key business skills for the 2020's. In fact, all top business skills, inclding assertiveness, are underpinned by emotional intelligence.
In today's dynamic world, mastering assertiveness is crucial for personal and professional success. This comprehensive course equips you with the essential knowledge and practical skills to provide you with the unwavering confidence to become assertive and take control of your life.
Assertiveness isn't about being aggressive; it's about expressing your thoughts, feelings, and beliefs effectively while respecting the rights of other people. Through a blend of theory and practical exercises, you'll learn to navigate the fine line between passivity, aggression, and assertiveness, gaining insights into the implications of each behaviour.
Your assertiveness is your ability to express your feelings, beliefs, and thoughts and defend your rights in a non-destructive way. It involves effectively and constructively expressing your emotions so that you can be forthright and frank when putting your views across.
Your assertiveness considers how far you will go to stand up your rights for what you perceive is right. Assertiveness and aggression are two very different things although the two qualities are often somewhat confused. Aggression involves hostile acts or feelings whereas assertiveness is your confidence in being able to show determination with persistence and constructively argue your own views in a calm and positive way.
This course is designed for anyone eager to harness the power of assertiveness whether you're seeking personal growth or professional development. It complements other courses delving deeper into emotional intelligence, offering a holistic approach to self-improvement and interpersonal effectiveness.
This course provides you with the knowledge, skills and confidence to become more assertive and take control of your life in the process.
Unlock your assertive potential and transform the way you engage with the world.
Completing this course, you'll be able to
Define everyone's rights and responsibilities around being assertive
Differentiate between passive, aggressive and assertive behaviour
Recognise the implications of passive, aggressive and assertive behaviour, and passive-aggressive behaviour
Identify methods and techniques to express assertive behaviour effectively
Explore how to be assertive in appropriate ways
Explain some ways to say "No" without feeling guilty
State the rules of assertiveness
Develop ways to improve your level of assertiveness
This course is a standalone course for anyone interested in understanding how to manage, work with and use assertiveness. It compliments other courses that explore emotional intelligence in more depth.
Certificates
Reed courses certificate of completion
Digital certificate - Included
Will be downloadable when all lectures have been completed
Curriculum
Course media
Description
Are you tired of holding back in conversations?
Are you fed up of people taking advantage of you?
Perhaps you find it difficult to remain composed when someone frustrates you?
If you don’t speak up for yourself, refuse to make decisions, or let others dictate your actions – people start to view you as a bit of a pushover, or someone who lacks confidence – neither of these are advantageous, especially in the workplace.
Often, it’s easier for you to swallow your feelings, shout at someone or give them the silent treatment. But assertiveness is a much better strategy.
We’ve all had moments when we’ve failed to speak up for ourselves and said “yes” when we really wanted to say no.
No matter how confident you are, most of us wonder if perhaps we couldn’t be just a bit more assertive in certain situations.
Luckily, assertiveness is a learned ability. It’s learned through practice.
Your assertiveness is your ability to express your feelings, beliefs, and thoughts and defend your rights in a non-destructive way. It involves effectively and constructively expressing your emotions so that you can be forthright and frank when putting your views across.
Your assertiveness considers how far you will go to stand up your rights for what you perceive is right. Assertiveness and aggression are two very different things although the two qualities are often somewhat confused. Aggression involves hostile acts or feelings whereas assertiveness is your confidence in being able to show determination with persistence and constructively argue your own views in a calm and positive way.
If you are not naturally assertive, it can take some effort, but being more assertive is not impossible. For this to work you must approach them with an open mind and be ready to put into practice what you learn.
Whatever your reasons for wanting to become more assertive, in this course you can explore basic skills and strategies to improve your assertiveness and develop your emotional intelligence.
Use this course to help you boost your assertiveness. You can work through the entire course, or, because we all have busy lives, you have the option to go straight to particular skills you’d like to work on.
In today's fast-paced and interconnected world, mastering the art of assertiveness is paramount for personal and professional success. Assertiveness goes beyond mere communication; it's about confidently expressing your thoughts, feelings, and beliefs while respecting the rights of others. This comprehensive course, Being Assertive with Emotional Intelligence has been designed to provide you with the essential knowledge and practical skills to navigate various social and professional situations with ease and with confidence.
The course covers the core principles of assertiveness so that you can gain an understanding its nuances and the significant impact it can have on your life. We'll explore the intricate relationship between assertiveness and emotional intelligence, recognising how heightened self-awareness, self-regulation, empathy, and social skills are essential components of assertive behavior.
One of the fundamental aspects we'll cover is the distinction between passive, aggressive, and assertive communication styles. You'll gain valuable insights into the detrimental effects of passive behavior, such as bottling up emotions and compromising personal boundaries, as well as the destructive nature of aggression, which often leads to conflict and resentment. We, also, explore passive-aggressive behaviour. Through interactive practical activities and real-life scenarios, you'll learn to identify these behavioural patterns within yourself and others, laying the groundwork for more effective and meaningful interactions that build relationships.
Working on this foundation, you'll acquire a repertoire of practical techniques and strategies to express yourself assertively in diverse situations. From mastering assertive body language and tone of voice to employing assertive language patterns and negotiation tactics, you'll develop a multifaceted toolkit tailored to your unique personality and circumstances. Furthermore, we'll investigate the psychology behind assertiveness, exploring the underlying beliefs and mindset shifts necessary to cultivate unwavering confidence and resilience.
A key aspect of assertiveness is the ability to set and enforce healthy boundaries while maintaining positive relationships. You'll learn how to gracefully assert your needs and preferences, saying "no" without guilt or the need for apology tthat fosters mutual respect and understanding in your interactions. Moreover, we'll address common challenges and misconceptions surrounding assertiveness, such as the fear of conflict or the belief that assertiveness equates to aggression.
Whether you're navigating challenging conversations with colleagues, negotiating agreements in professional settings, or asserting your boundaries in personal relationships, you'll emerge from this course empowered to communicate assertively with clarity, confidence, and compassion.
This course is suitable for individuals at all stages of their personal and professional journey, from seasoned professionals seeking to enhance their leadership skills to individuals starting out on their career paths. It serves as a valuable resource for anyone eager to cultivate assertiveness as a cornerstone of their emotional intelligence leading to greater self-esteem, confidence, and interpersonal effectiveness.
By enrolling in Being Assertive with Emotional Intelligence, you're taking a proactive step towards unlocking your full potential and mastering the art of assertive communication in every aspect of your life.
This course will provide you with the knowledge, skills and confidence to become more assertive, taking control of your life in the process. Join us on this transformative journey and unleash the power of your authentic voice with confidence and grace.
This course helped with my knowledge of assertiveness and I liked the clear tools included to help me structure my conversations to be more assertive.
Wai B.
This was very good for me to learn more about myself and give me practical tools to apply to my work situation. Thank you!
Belinda N.
The course helped me to pay more attention on the feelings of others.
Axel S.
The course is presented clearly and confidently. I wasn't aware just how passive I was until I took the course. There are structured ways to prepare for awkward conversations in the course that will help me be more assertive.
Berylla G.
The course on emotional intelligence provides invaluable insights with practical strategies for managing aggression, delivered by a highly knowledgeable instructor.
Carl S.
This course has been incredibly helpful for me in managing aggressive people in the workplace. The instructor is engaging and knowledgeable and I found the information very useful. I would definitely recommend this course to anyone who needs to learn how to deal with people who are aggressive or passive.
Elaine B.
The course content is awesome. The effort clearly shows from the way the content was created. Apart from the content I liked the fact that the whole training has been divided into small (mostly 3-5 mins) videos which helped a lot. Also the content format and presentation were very good.
Giulia M.
Who is this course for?
The course is suitable for a broad spectrum of people seeking to enhance their assertiveness and emotional intelligence skills in various professional and personal contexts.
While some prior knowledge of emotional intelligence may be beneficial, it is not a prerequisite for this course.
You should, however, possess a willingness to learn with a commitment to self-improvement. Whether you aspire to advance in your career, improve your interpersonal relationships, or simply gain greater self-awareness and confidence, by enrolling in the course Being Assertive with Emotional Intelligence everyone will gain valuable insights and practical skills to assert themselves effectively in various aspects of their lives.
This course is particularly well-suited for:
Managers and Team Leaders: People in managerial or leadership roles interested to effectively communicate expectations, delegate tasks, and resolve conflicts assertively while fostering a positive work environment.
Sales and Customer Service Professionals: Sales representatives, customer service agents, and client-facing professionals who aim to confidently assert their needs, negotiate effectively, and manage challenging interactions with clients or customers.
Human Resources Practitioners: HR professionals responsible for managing employee relations, conducting performance reviews, and mediating disputes can benefit from learning assertiveness techniques to navigate sensitive conversations and foster a supportive workplace culture.
Entrepreneurs and Business Owners: Business owners and entrepreneurs seeking to assertively advocate for their business interests, negotiate contracts, and establish boundaries in professional relationships.
Professionals at any career stage who want to improve their ability to express themselves confidently, set boundaries, and advocate for their needs in the workplace.
People interested in their personal development who want to improvetheir emotional intelligence and assertiveness skills to enhance their personal relationships, boost their self-confidence, and navigate social situations with grace and clarity.
Requirements
The courses Being Assertive with Emotional Intelligence has been designed with everyone in mind.
No prior knowledge of emotional intelligence or assertiveness techniques is required, as the course is designed to accommodate learners of all levels.
You should come with an open mind, a willingness to engage with the course content actively, and a commitment to applying the concepts learned to real-life situations.
Active completion of assigned practical activities along with a desire for personal growth are encouraged to gain the maximum benefits from the course.
Career path
Your assertiveness is part of your self-esteem, which is a key part of emotional intelligence.
The course teaches enhanced communication skills to manage relationships more effectively and will position you for success in a wide range of professional roles across various industries. These include Team Leader, HR Generalist, Sales Representative, Customer Success Manager, Consultant, and Trainer.
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This course is advertised on reed.co.uk by the Course Provider, whose terms and conditions apply. Purchases are made directly from the Course Provider, and as such, content and materials are supplied by the Course Provider directly. Reed is acting as agent and not reseller in relation to this course. Reed's only responsibility is to facilitate your payment for the course. It is your responsibility to review and agree to the Course Provider's terms and conditions and satisfy yourself as to the suitability of the course you intend to purchase. Reed will not have any responsibility for the content of the course and/or associated materials.
