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Administrative Support

e-learning course with training materials

Lion Heart Consulting

Summary

Price
£210 inc VAT
Study method
Online
Duration
1 week · Self-paced
Access to content
6 months
Qualification
No formal qualification
Certificates
  • Certificate of completion - Free
Additional info
  • Exam(s) / assessment(s) is included in price

Overview

Administrative assistants are a key part of most office environments. They work quietly in the background, ensuring that the business runs smoothly and efficiently. This training and workshop will give new administrative assistants tools that will make them that person that the office can't live without.

In the Administrative Support course, delegates will learn the core skills that will help them use their resources efficiently, manage your time wisely, communicate effectively, and collaborate with others skillfully.

Certificates

Certificate of completion

Digital certificate - Included

Description


An Administrative Support course is designed to provide students with the knowledge and skills required to perform essential administrative tasks in a professional setting. The course covers a range of topics related to office management, communication, customer service, and technology.

The course may begin with an overview of administrative support and the role of administrative professionals in various industries. Students will learn how to create and manage documents, organize files and records, schedule appointments and meetings, and make travel arrangements.

The course will also cover communication skills, including effective verbal and written communication, active listening, and conflict resolution. Students will learn how to interact with customers, clients, and colleagues in a courteous and professional manner.

In addition, students will learn about the latest technology tools and software used in administrative support roles, including word processing, spreadsheet management, database management, and project management tools.

Throughout the course, students will have the opportunity to develop practical skills through hands-on exercises and real-world case studies. At the end of the course, students should be well-equipped to provide effective administrative support in a variety of industries.

Requirements

You don’t need any special equipment for this course, just a PC or Mac to watch the videos and a pen to take notes There are no prerequisites for this training, hence anyone can attend.

Career path

Admins and Support roles

Questions and answers

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Legal information

This course is advertised on reed.co.uk by the Course Provider, whose terms and conditions apply. Purchases are made directly from the Course Provider, and as such, content and materials are supplied by the Course Provider directly. Reed is acting as agent and not reseller in relation to this course. Reed's only responsibility is to facilitate your payment for the course. It is your responsibility to review and agree to the Course Provider's terms and conditions and satisfy yourself as to the suitability of the course you intend to purchase. Reed will not have any responsibility for the content of the course and/or associated materials.

FAQs

Study method describes the format in which the course will be delivered. At Reed Courses, courses are delivered in a number of ways, including online courses, where the course content can be accessed online remotely, and classroom courses, where courses are delivered in person at a classroom venue.

CPD stands for Continuing Professional Development. If you work in certain professions or for certain companies, your employer may require you to complete a number of CPD hours or points, per year. You can find a range of CPD courses on Reed Courses, many of which can be completed online.

A regulated qualification is delivered by a learning institution which is regulated by a government body. In England, the government body which regulates courses is Ofqual. Ofqual regulated qualifications sit on the Regulated Qualifications Framework (RQF), which can help students understand how different qualifications in different fields compare to each other. The framework also helps students to understand what qualifications they need to progress towards a higher learning goal, such as a university degree or equivalent higher education award.

An endorsed course is a skills based course which has been checked over and approved by an independent awarding body. Endorsed courses are not regulated so do not result in a qualification - however, the student can usually purchase a certificate showing the awarding body's logo if they wish. Certain awarding bodies - such as Quality Licence Scheme and TQUK - have developed endorsement schemes as a way to help students select the best skills based courses for them.
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