Administrative Support Training - Level 2 - Online Course - CPD Accredited

Administrative Support Training - Level 2 - Online Course - CPD Accredited.

Welcome to our online Administrative Support training course. All our online training courses, programmes and qualifications are accredited by the CPD Certification Service (CPDUK).

Administrative assistants are a vital part of most office environments. They work quietly in the background, ensuring that the business runs smoothly and efficiently. This online Administrative Support training course will give new administrative assistants tools that will make them that person that the office can’t live without. Experienced administrative assistants will learn new tools that will make them more efficient than ever.

In this Administrative Support e-learning course, learners will learn the core skills that will help them use their resources efficiently, manage time wisely, communicate effectively, and collaborate with others skillfully. The practices presented in this online Administrative Support training course may take time to be a part of your daily work routine. However, committing to applying the concepts every day consistently is the key to changing and adopting new behaviours in a short amount of time.

Certificate duration: 2 years

Entry requirements: No entry restrictions

Recommended prerequisites: N/A

Assessment type: End of course assessment

Assessment pass mark – 80% needed to pass and gain a CPD certificate

Cost(s) of assessment and certification – All costs included in the course price

Awarding/Accrediting body – CPD Certification Service (CPDUK)

Administrative Support Training - Level 2 - Online Course - CPD Accredited.

Course aims

In this Administrative Support eLearning course, learners will learn the core skills that will help them use their resources efficiently, manage time wisely, communicate effectively, and collaborate with others skillfully. The practices presented in this online training course may take time to be a part of your daily work routine. However, committing to applying the concepts every day consistently is the key to changing and adopting new behaviours in a short amount of time.

Learning outcomes

The learning outcomes of this online Administrative Support training course are to:

• Getting Organized,
• Manage their time more effectively,
• Prioritise their time, so they can get it all done,
• Complete Special Tasks,
• Verbal Communication Skills,
• Non-Verbal Communication Skills,
• Empowering Yourself,
• Deal better with their managers, and
• Taking Care of Yourself is a priority.

What is administrative support?

“A person responsible for providing various kinds of administrative assistance is called the Administrative Assistant (Admin. Assistant) or also sometimes an Administrative Support Specialist. Admin assistants perform clerical duties in nearly every industry. Some administrative assistants, like those in the legal industry, maybe more specialized than others. Most administrative assistant duties revolve around managing and distributing information within an office. This generally includes answering phones, taking memos and maintaining files. Administrative assistants may also be in charge of sending and receiving correspondence, as well as greeting clients and customers”.

Why is this online Administrative Support training course essential?

Administrative assistants utilise a variety of skills to ensure the efficiency of business operations. Responsibilities can include answering the phone, editing documents, and maintaining filing systems. A high school diploma or GED, experience in word processing, and the ability to multi-task are standard requirements.

Often not receiving the recognition they deserve, Administrative Assistants screen calls and emails, organise meetings, manage schedules, handle travel arrangements and track expenses. The value of and potential for today’s Administrative Assistants can’t be overstated. They are vital members of any organisation.

What is covered in this course?

This online Administrative Support training course includes the following:

• Module One: Getting Started
• Module Two: Getting Organized, Part One
• Module Three: Getting Organized, Part Two
• Module Four: Managing Time
• Module Five: Getting It All Done On Time
• Module Six: Special Tasks
• Module Seven: Verbal Communication Skills
• Module Eight: Non-Verbal Communication Skills
• Module Nine: Empowering Yourself
• Module Ten: The Team of Two
• Module Eleven: Taking Care of Yourself
• Module Twelve: Wrapping Up.

Administrative Support Training - Level 2 - Online Course - CPD Accredited.

This online Administrative Support training course is suitable for those who want to know more about the core skills that will help them use their resources efficiently, manage time wisely, communicate effectively, and collaborate with others skillfully.

Administrative Support Training - Level 2 - Online Course - CPD Accredited.

Learn anywhere, anytime on any device.

You will need access to a desktop computer, laptop, tablet or smartphone device to complete these online courses. You can start, pause/stop and return to where you left off.

Our courses utilise responsive design features, making them available on any device of your choice.

Administrative Support Training - Level 2 - Online Course - CPD Accredited.

Our online courses and programmes range from introductory modules at Level 1 (awareness/beginner) to advanced and expert modules up to Level 6.

Our e-learning modules count towards CPD hours for professionals in various sectors as well as meeting mandatory and statutory requirements (where relevant).

Administrative Support Training - Level 2 - Online Course - CPD Accredited.

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Certificate of completion

Digital certificate - Included