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Administration: essential skills for administrators

The Centre

Summary

Price
£395 inc VAT
Finance options

Prices for Open Programme courses range from £245-£395 + VAT depending on the course ...

Study method
Classroom
Duration
1 day · Full-time
Qualification
No formal qualification
Additional info
  • Tutor is available to students

Location & dates

Location

Address
EC1V 9BJ
United Kingdom
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Overview

In any organisation, the administration team has the biggest variety of responsibilities. It has to be constantly flexible and responsive to the needs of management. The administration team is the face of the organisation as they can be the first point of contact for clients. Though the clerical and office skills of the team are often overlooked, the best admin assistants can make themselves stand out by being proactive and efficient.

Description

Our admin courses in London will give you the key administration skills you need, and will cover:

  • supporting your managers and other team members effectively
  • managing your time, priorities and workload
  • creating effective administrative systems
  • communicating face to face with confidence
  • presenting a professional and friendly image and providing good customer service for internal and external customers
  • delegating to others and accepting delegation
  • dealing with difficult situations
  • top tips for writing effective emails and letters
  • a year of free support

"The trainer was great and kept everyone interested. I have now got some great ideas on how to prioritise." As Mentor Graphics UK Ltd.

"I really enjoyed this course. The trainer was easy to listen to, had good tips and allowed plenty of time for discussion." JG London Borough of Havering

"This course was great and so was the trainer. This was the most enjoyable course I have ever attended and I have got more out of this course than any other I have been on." MA, The Football Association

Who is this course for?

For administrators, clerical assistants, secretaries and receptionists who want to improve their administration skills. The Centre works with people from all sectors including the public sector, voluntary sector, corporate sector and private sector.

Career path

This admin course will assist you in a career as an Office Administrator, Clerical Assistant, Secretary or Receptionist.

Questions and answers

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Legal information

This course is advertised on reed.co.uk by the Course Provider, whose terms and conditions apply. Purchases are made directly from the Course Provider, and as such, content and materials are supplied by the Course Provider directly. Reed is acting as agent and not reseller in relation to this course. Reed's only responsibility is to facilitate your payment for the course. It is your responsibility to review and agree to the Course Provider's terms and conditions and satisfy yourself as to the suitability of the course you intend to purchase. Reed will not have any responsibility for the content of the course and/or associated materials.

FAQs

Study method describes the format in which the course will be delivered. At Reed Courses, courses are delivered in a number of ways, including online courses, where the course content can be accessed online remotely, and classroom courses, where courses are delivered in person at a classroom venue.

CPD stands for Continuing Professional Development. If you work in certain professions or for certain companies, your employer may require you to complete a number of CPD hours or points, per year. You can find a range of CPD courses on Reed Courses, many of which can be completed online.

A regulated qualification is delivered by a learning institution which is regulated by a government body. In England, the government body which regulates courses is Ofqual. Ofqual regulated qualifications sit on the Regulated Qualifications Framework (RQF), which can help students understand how different qualifications in different fields compare to each other. The framework also helps students to understand what qualifications they need to progress towards a higher learning goal, such as a university degree or equivalent higher education award.

An endorsed course is a skills based course which has been checked over and approved by an independent awarding body. Endorsed courses are not regulated so do not result in a qualification - however, the student can usually purchase a certificate showing the awarding body's logo if they wish. Certain awarding bodies - such as Quality Licence Scheme and TQUK - have developed endorsement schemes as a way to help students select the best skills based courses for them.
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