ABC LEVEL 2 Counselling and Managing Personal Debt

About this course

This Counselling and Managing Personal course is designed for study by distance learning at work or at home.  If you are thinking of working in an advisory capacity in, for instance, the Citizens' Advice Bureau, then this course will get you off to a great start.

Course Description

This programme is designed for people who:

• work in, or intend to work in, the field of personal debt counselling, or
• wish to provide advice and guidance on solving debt problems, or
• wish to manage their own personal finance situation more effectively

Course Content

Unit 1 An Overview of Debt

• Causes of debt
• Individual circumstances
• Economic reasons
• Other causes of Debt
• Types of borrowing
• Creditor's rights
• Non-Court Actions
• Court Actions
• Office of Fair Trading debt collection guidance
• How long can a creditor pursue a debt for?

Unit 2 Counselling those in Debt

• What is counselling?
• The role of the counsellor
• Values of counselling
• Personal qualities
• Communication skills
• The counselling process
• The physical environment
• The five stages of counselling
• Personal development

Unit 3 Gathering Financial Information

• Analysing current financial circumstances
• Contacting all creditors
• Deciding priorities
• Preparing a financial statement

Unit 4 How to Maximise Income and Reduce Expenditure

• Maximising income
• Reviewing expenditure

Unit 5 How to Negotiate with Creditors

• Negotiating with priority creditors
• Dealing with arrears 
• Negotiating with secondary creditors
• Dealing direct with creditors
• Loan Consolidation
• Debt Management Companies
• Administration Orders
• Individual Voluntary Arrangements (IVA)
• Options available to those with no surplus money to pay creditors
• Asking for debts to be written off
• Debt Relief Order
• Bankruptcy
• Conclusion

Appendices

• Useful websites
• Credit references
• Useful addresses

Qualification Information

At the end of this course successful learners will receive a Certificate of Achievement from ABC Awards and a Learner Unit Summary (which lists the details of all the units the learner has completed as part of the course).

The course has been endorsed under the ABC Awards' Quality Licence Scheme. This means that UK Distance Learning & Publishing has undergone an external quality check to ensure that the organisation and the courses it offers, meet certain quality criteria. The completion of this course alone does not lead to an Ofqual regulated qualification but may be used as evidence of knowledge and skills towards regulated qualifications in the future. The unit summary can be used as evidence towards Recognition of Prior Learning if you wish to progress your studies in this sector. To this end the learning outcomes of the course have been benchmarked at Level 2 against level descriptors published by Ofqual, to indicate the depth of study and level of demand/complexity involved in successful completion by the learner.

The course itself has been designed by Kendal Publishing to meet specific learners' and/or employers' requirements which cannot be satisfied through current regulated qualifications. ABC Awards' endorsement involves robust and rigorous quality audits by external auditors to ensure quality is continually met. A review of courses is carried out as part of the endorsement process.

ABC Awards is a leading national Awarding Organisation, regulated by Ofqual, and the Welsh Government[1]. It has a long-established reputation for developing and awarding high quality vocational qualifications across a wide range of industries. As a registered charity, ABC Awards combines 180 years of expertise but also implements a responsive, flexible and innovative approach to the needs of our customers.

Renowned for excellent customer service, and quality standards, ABC Awards also offers Ofqual regulated qualifications for all ages and abilities post-14; all are developed with the support of relevant stakeholders to ensure that they meet the needs and standards of employers across the UK.

[1] Regulators for exams and assessments in England and Wales

Method of Study

• The course comes to you as a proper paper-based pack, not as an electronic password
•  You will get full tutor support via email
•  You will receive feedback on your assignments from our experienced tutors    
•  You will be given guidance through the Study Guide on the nuts and bolts of studying and submitting assignments
• Postal assignments cannot be accepted without prior permission from the tutor
• You must have access to email in order to contact your tutor

Method of Assessment

The course contains a number of assignments which your tutor will mark and give you valuable feedback on. We call these Tutor Marked Assignments (TMAs). You need only send the TMAs to your tutor for comment, not the self-assessment exercises which are also part of the course to help you gauge your progress.

Tutor Support

You will have access to a tutor via email who will mark your work, guide you through the course and assist you with any problems you may have. In addition you will be supplied with a comprehensive Study Guide which will help you through the study and assessment process.

Currently there are no Q&As for this course. Be the first to ask a question.