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  • Data Centre Advance Course

    Training Centre
    Skill Oriented| CPD Certified|Updated | Instructor Course | Instant Access | e-Certificate | FREE Video Lessons
    • Online
    • 4.9 hours · Self-paced
    • Certificate(s) included
    • 3 CPD points
    • Tutor support
    Great service
    ...Module 12 Resource management Module 13 Change Management Module 14 Business Risk Management and Recovery Module 15 Conflict Management Module 16 Stress Management Module 17 Communication Management Module 18 Purchase Management & Procurement Module 19 Risk Management …
    £12

  • Call Centre Manager Training

    Nano Training
    CPD QS Accredited | Bite Size Course Materials | Quick Access | Easy to Learn | 24/7 Expert Support
    • Online
    • 2.1 hours · Self-paced
    • Certificate(s) included
    • 10 CPD points
    • Tutor support
    Great service
    ...sales performance. The Call Centre Manager Training course is open to everyone and has no formal entry criteria. After completing this Call Centre Manager Training course, you can pursue the following career pathways (UK salaries): Call Centre Manager (£35,000 - £50,000) …
    £12

  • Applied Garden Centre & Nursery Management - Diploma - (TQUK - Training Qualifications UK)

    Academy For Distance Learning
    Distance learning course with study materials, tutor support and final exam included
    • Online
    • 600 hours · Self-paced
    • Certificate(s) included
    • Tutor support
    ...Applied Garden Centre & Nursery Management Online Course. 600 Hours Diploma Course. (Endorsed by TQUK - Training Qualifications UK). Diploma in Applied Management (Garden Centre & Nursery) Course Online. Learn the skills necessary to manage a retail garden centre or nursery …
    £1,950

  • Call Centre Skills Certificate

    Be-a.co.uk
    • Online
    • 1 hour · Self-paced
    • 1 CPD point
    • Tutor support
    Great service
    Call Centre Skills Course Learning about call centre skills is vital for anybody looking to begin or further their career in the vibrant call centre industry - it is also important information for employers of call centre agents to ensure they choose the right staff …
    £20

  • Call Centre Training and Client Management

    Training Express Ltd
    CPD Accredited | Free PDF & Hardcopy Certificate included | Free Retake Exam | Lifetime Access
    • Online
    • 5 hours · Self-paced
    • Certificate(s) included
    • 10 CPD points
    • Tutor support
    Great service
    ...need to know to be successful in a call centre role. Enrol today and start your career in call centre management! Learning Outcomes: Develop essential communication skills to effectively engage with clients in a call centre environment. Ability to apply proven telephone etiquette to …
    £12

  • Call Centre Training

    Study Booth
    Advanced Learning Materials | Certificate Accredited by CPD | Lifetime Access | 24/7 Expert Tutor Support
    • Online
    • 2 hours · Self-paced
    • Certificate(s) included
    • 10 CPD points
    Great service
    ...Difficult Customers Module 3 Agent and Customer Relationship Module 1 Introduction to Call Centre Module 2 Traits of a Call Centre Agent Module 8 Call Centre Metrics and Benchmarking Module 9 Call Centre Technology and Trends Module 4 Telephone Etiquettes Module 6 Scripts and Negotiation …
    £18.99

  • Contact Centre Training – Online CPD Accredited Training Course

    Imperium Edge
    Instant Access | Includes Assessment & Certificate | UK CPD Accredited | Instant Certificate Download
    • Online
    • 4 hours · Self-paced
    • Certificate(s) included
    • 4 CPD points
    • Tutor support
    Great service
    ...demanding customers. What is a contact centre? “A contact centre, also called call centre or call center is a centralised office used for receiving or transmitting a large volume of requests by telephone” Why is this online Contact Centre training course essential? Customers …
    £19.99

  • Call Centre Training – Online CPD Accredited Training Course

    Imperium Edge
    Instant Access | Includes Assessment & Certificate | UK CPD Accredited | Instant Certificate Download
    • Online
    • 4 hours · Self-paced
    • 4 CPD points
    • Tutor support
    Great service
    Call Centre Training - Online Training Course - Certificate in Call Centre Customer Service - Short Course Phone skills are a highly valuable tool to have in an employee's skill-set, and Call Centre Training will help provide those skills. This online course will …
    £19.99

  • Call Centre Management Diploma

    Elearn College
    Call Centre Management Diploma
    • Online
    • 6 months · Self-paced
    • Certificate(s) included
    Great service
    ...customers and situations The potential to climb the career ladder to supervisory or management positions This course is suitable for anyone having an interest in Call Centre Management There are no entry requirements. No background training or qualifications are required …
    £29

  • Call Centre - Online Course - CPD Accredited

    LearnPac Systems
    CPDUK Accredited | Instant Course Access | Includes Assessment & Certificate | Instant Certificate Download
    • Online
    • 4 hours · Self-paced
    • 4 CPD points
    • Tutor support
    Great service
    ...etiquette Set benchmarks. Why is this online Call Centre training course essential? A call centre or call centre is a centralised office used for receiving or transmitting a large volume of requests by telephone. An inbound call centre is operated by a company to administer incoming …
    £19.99

  • Level 3 Practitioners Certificate in Logistics, Supply Chain and Operations Management

    CILT(UK) Learning Centre
    Blended learning includes digital materials, online learning, digital classrooms and assessments
    • Online
    • 14 months · Part-time
    • Regulated qualification
    • Exam(s) included
    • Certificate(s) included
    ...resources on the required outputs and deliverables within the context of logistics, supply chain and operations management. How will I study? The CILT(UK) Learning Centre deliver the qualification through a blended learning approach. Learners will work within a structured timetable …
    from £1,453 (VAT exempt)

  • Person Centred Care Training

    Enlight Academy
    BLACK FRIDAY SALE | *CPD Accredited | *FREE PDF Certificate | Instant Access | 24/7 Tutorial Support | Lifetime Access
    • Online
    • 1 hour · Self-paced
    • Certificate(s) included
    • Tutor support
    ...with the tools you need to succeed in Person Centred Care Training . Join us today and start your journey towards becoming an expert in Person Centred Care Training! Person Centred Care Training Course Outline Module 1: Person-Centred Care Module 2: Benefits Module 3: Implementing …
    £12

  • UX Design: Crafting User-Centric Experiences

    Tyne Academy
    Advanced Level | Free PDF Certificate Included | 24/7 Tutor Support Included | No Hidden Fees | Lifetime Access
    • Online
    • 1.2 hours · Self-paced
    • Certificate(s) included
    • Tutor support
    ...learn the skills you need to succeed in UX Design: Crafting User-Centric Experiences? If so, then our UX Design: Crafting User-Centric Experiences course is for you! We offer comprehensive UX Design: Crafting User-Centric Experiences training that will teach you everything you need to …
    £14

  • Effective Person Centred Care

    Learner Ground
    Bite-size Course | Free PDF Certificate | Instant Access for Life | Learn on a Whim | For People in a Hurry
    • Online
    • 0.1 hours · Self-paced
    • Certificate(s) included
    • Tutor support
    ...Person-Centred Care. Module 2_ Communication in Person-Centred Care. Module 3_ Necessary Aspects of Implementation. Module 4_ Person-Centred Care Practices. If you want to rise quickly in your professional life and stand out from the crowd, then this Effective Person Centred Care course …
    £12

  • Introduction to Person Centred Care

    Learner Ground
    Bite-size Course | Free PDF Certificate | Instant Access for Life | Learn on a Whim | For People in a Hurry
    • Online
    • 0.2 hours · Self-paced
    • Certificate(s) included
    • Tutor support
    ...yourself as long as you are in the relevant field. Introduction to Person Centred Care Module 1 Core Principles of Person-Centred Care. Module 2 Communication in Person-Centred Care. Module 3 Benefits of Person-Centred Care. Module 4 Collaborating and Implementing Care. …
    £12

  • Person Centred Thinking

    Inclusive Solutions UK Limited
    Learn a radical change in thinking from Service to Person Centred - in one hour!
    • Online
    • 1 hour · Self-paced
    • Certificate(s) included
    ...communities Facilitate inclusion Person Centred Thinking Welcome Approaches to Planning Service Centred Approach Service Centred Example - The Sopranos Person Centred Approach - Saidu Dreams Involving Friends & Family Glimpse of Person Centred Planning in Action Natural Supports Location …
    £22.99

  • Call Centre Metrics: The Art of Communication

    Janets
    CPD Certified Diploma | FREE Exam | 24/7 Tutor Support | Lifetime Access | 100% Success Rate
    • Online
    • 5 hours · Self-paced
    • 10 CPD points
    • Tutor support
    Great service
    ...improve the performance of their call centre operations. Entrepreneurs seeking to start a call centre business. Call Centre Agent: £17,000 - £25,000 per year Call Centre Supervisor: £20,000 - £30,000 per year Call Centre Manager: £30,000 - £50,000 per …
    £15

  • Person Centred Planning in Action

    Inclusive Solutions UK Limited
    An hour long educational and inspirational introduction to person centred planning in action
    • Online
    • 1.4 hours · Self-paced
    • Certificate(s) included
    ...Questions You Could Ask in a Person Centred Meeting 2.2 Person Centred Approach in Action Congratulations! On Line Community Support Person Centred Processes Factsheet 1.1 Introduction …
    £149

  • Person Centred Care in Different Settings

    Learner Ground
    Bite-size Course | Free PDF Certificate | Instant Access for Life | Learn on a Whim | For People in a Hurry
    • Online
    • 0.3 hours · Self-paced
    • Certificate(s) included
    • Tutor support
    ...keeping in mind the value and scarcity of your time. The Curriculum of Person Centred Care in Different Settings Module 1_ Principles of Person-Centred Care.docx Module 2_ Communication in Person-Centred Module 3_ Specialised Settings. Module 4_ Community-Based Care. Module 5_ Community-Based …
    £12

  • Data Centre Essentials

    EduGiant
    Updated | Skill Oriented | CPD Certified | Instant Access | e-Certificate | FREE Video Lessons | 24/7 support
    • Online
    • 4.2 hours · Self-paced
    • Certificate(s) included
    • 5 CPD points
    • Tutor support
    ...waiting? Enroll today in the Data Centre Essentials course!!!! Welcome to Course Data Centre Essentials! This course is suited if you desire to have a comprehensive understanding of the industries and associated expertise. The Data Centre Essentials course has been designed …
    £12

  • Call Centre - Achieving Best Practice

    Practical Training for Professionals
    • Classroom
    • Part-time
    • 6 CPD points
    ...Course Locations Call Centre - Achieving Best Practice London Call Centre - Achieving Best Practice Manchester Call Centre - Achieving Best Practice Nottingham Call Centre - Achieving Best Practice Birmingham Call Centre - Achieving Best Practice Bristol Call Centre - Achieving Best Practice …
    £516

  • Call Centre Metrics, Benchmarks and Technology

    Study Booth
    Advanced Learning Materials | Certificate Accredited by CPD | Lifetime Access | 24/7 Expert Tutor Support
    • Online
    • 5 hours · Self-paced
    • 10 CPD points
    • Tutor support
    Great service
    ...call centre environments. Call centre agents looking to enhance their skills and knowledge. Team leaders or supervisors seeking a comprehensive understanding of call centre management. Business professionals involved in customer service or call centre operations. Call Centre Agent: …
    £15

  • Call Centre Training Course

    Knowledge Gate
    Get Your Certificate Within A Day! 24 Video Lesson> Instant Access> Easy to Learn> No Exam Required> 24/7 Expert Support
    • Online
    • 2.4 hours · Self-paced
    • Certificate(s) included
    • 10 CPD points
    • Tutor support
    Call Centre Training Interactive Lessons Career-Oriented Curriculum Easy-to-Follow Pattern Learn from The Best! This Call Centre Training course allows you to: Build a firm foundation in Call Centre Training. Facilitate your voyage toward a rewarding career in Call Centre Training …
    £19.99

  • Call Centre Essentials Skills

    Apex Learning
    Flash Sale Now On | 11-in-1 Bundle | CPD Certified | 120 CPD Points | Gifts: Hardcopy + PDF Certificate + SID-Worth 180
    • Online
    • 29 hours · Self-paced
    • Certificate(s) included
    • 120 CPD points
    • Tutor support
    Great service
    ...features of this Call Centre Essentials Skills bundle: This Call Centre Essentials Skills bundle is CPD QS Accredited Learn from anywhere in the world Lifetime access Our Call Centre Essentials Skills is entirely online 24/7 Learner support Enrol now in Call Centre Training to advance …
    Save 3%
    £51 £53

  • Call Centre Training - Course

    UK Professional Development Academy LTD
    Level 5 Diploma in Call Centre Training (CPD) | With Study materials, tutor support and Quiz based exam included
    • 32 students
    • Online
    • 4 weeks · Self-paced
    • 100 CPD points
    • Tutor support
    Great service
    ...services, customer support, call centre communication strategies, coaching salespeople, contact centre training, handling difficult customers, call centre meeting management, negotiation skills, and sales team motivation. Course Outline The Level 5 Call Centre Training course is based on …
    £12

  • Call Centre Agent Training

    Janets
    CPD Accredited Course | Advanced Study Materials | 100% Learning Satisfaction | 24/7 Expert Support
    • Online
    • 5 hours · Self-paced
    • Certificate(s) included
    • 10 CPD points
    • Tutor support
    Great service
    ...of careers, including: Call Centre Agent: £16,000 - £24,000 Customer Service Representative: £18,000 - £28,000 Customer Service Team Leader: £22,000 - £32,000 Call Centre Manager: £30,000 - £50,000 Operations Manager: £35,000 - £60,000 …
    £12

  • Call Centre Essentials

    Course Line
    2-Premium course *|* 2 Free Certificates *|* Designed by Industry Experts *|* Lifetime Access
    • Online
    • 24 hours · Self-paced
    • Certificate(s) included
    • Tutor support
    Great service
    ...for a successful Call Centre Training career! This Call Centre Training training offers Free Time Management Course This Call Centre Training bundle is ideal for you if you want to learn more about Call Centre Training in detail. We've separated this Call Centre Training package into …
    £23

  • Call Centre Agent Training

    Cambridge Open Academy
    CPD Accredited | Interactive Learning Materials | Free PDF Certificate | Tutor Support | Lifetime Access
    • Online
    • 5 hours · Self-paced
    • Certificate(s) included
    • 10 CPD points
    • Tutor support
    Great service
    ...and unlock the potential to become a sought-after call centre agent. Here is the curriculum breakdown of the Call Centre Agent Training course below: Module 01: Introduction to Call Centre Module 02: Traits of a Call Centre Agent Module 03: Agent and Customer Relationship Module …
    £14

  • Data Centre Essentials - Advanced Diploma

    StudyHub
    CPD Certified | 25-in-1 Bundle | Basic to Advanced | FREE PDF & Hardcopy Certificate | Exam & Tutor Support Included
    • Online
    • 125 hours · Self-paced
    • Certificate(s) included
    • 250 CPD points
    • Tutor support
    Great service
    ...exclusive Data Centre Essentials bundle, you really hit the jackpot. Here’s what you get: Step by step Data Centre Essentials lessons One to one assistance from Data Centre Essentialsprofessionals if you need it Innovative exams to test your knowledge after the Data Centre Essentialscourse …
    £279

  • Call Centre Essentials and Telephone Etiquettes

    Cambridge Open Academy
    CPD Accredited | Interactive Learning Materials | PDF Certificate Included | Tutor Support
    • Online
    • 5 hours · Self-paced
    • Certificate(s) included
    • 10 CPD points
    • Tutor support
    Great service
    ...Call Centre Agent: £17,000 - £25,000 per annum Customer Service Representative: £18,000 - £28,000 per annum Call Centre Team Leader: £22,000 - £35,000 per annum Customer Experience Manager: £28,000 - £50,000 per annum Call Centre Operations …
    £18

  • Level 5 Professional Certificate in Supply Chain and Operations Management

    CILT(UK) Learning Centre
    Blended learning with study materials, assessments and exams included
    • Online
    • 14 months · Part-time
    • Regulated qualification
    • Certificate(s) included
    ...support the achievement of the required outputs. Deliverables within the context of supply chain and operations management. How will I study? The CILT(UK) Learning Centre deliver the qualification through a blended learning approach. Learners will work within a structured timetable …
    from £1,953 (VAT exempt)

  • Call Centre Training: Sales and Customer Service Training for Call Centre Agents

    Churchill Square Training and Development
    • 22 students
    • Online
    • 4 hours · Self-paced
    Great service
    Whether we choose to embrace them or cannot stand being interrupted by their calls, call centres are a business element that is here to stay. This course will help call centre agents learn to make the most of their telephone-based work, including understanding the best ways …
    £24

  • Call Centre Training Sales and Customer Service Training for Call Centre Agents

    Churchill Square Training and Development
    Classroom based onsite course with study materials, tutor support and certificate included.
    • Online
    • 3 hours · Full-time
    • Certificate(s) included
    • 21 CPD points
    Great service
    Whether we choose to embrace them or cannot stand being interrupted by their calls, call centres are a business element that is here to stay. This course will help call centre agents learn to make the most of their telephone-based work, including understanding the best ways …
    £395

  • Person Centred Care Training

    1 Training
    ACCREDITED BY CPD & IAP | Free Digital Certificate Included | Unlimited Access 365 Days | Quality e-learning materials
    • Online
    • 1 hour · Self-paced
    • 1 CPD point
    Great service
    Certificate In Person-Centred Care What is person-centred care all about? It is a term that was coined in the 1940s to indicate how service users feel about customised care. The Person-Centred Care course aims to teach you what it means to tailor your services to meet …
    £12

  • Call Centre & Customer Service Training

    IOMH
    Get a Free:(Workplace Productivity) Course! Updated Materials | CPD Certified | 24/7 Tutor Support | Lifetime Access
    • Online
    • 5 hours · Self-paced
    • 20 CPD points
    • Tutor support
    Great service
    ...Module 08: Call Centre Metrics and Benchmarks - Delve into the critical metrics and benchmarks used in call centres to assess performance and productivity. Module 09: Call Centre Technology and Trends - Get up to speed with the latest technological trends in the call centre industry to …
    £14

  • Contact Centre Training – Online Training Course – CPD Accredited

    LearnPac Systems
    CPDUK Accredited | Instant Course Access | Includes Assessment & Certificate | Instant Certificate Download
    • Online
    • 4 hours · Self-paced
    • 4 CPD points
    • Tutor support
    Great service
    ...demanding customers. What is a contact centre? “A contact centre, also called call centre or call center is a centralised office used for receiving or transmitting a large volume of requests by telephone” Why is this online Contact Centre training course essential? Customers …
    £19.99

  • Certificate in Contact Centre Training - Online CPD Accredited Training Course

    Octrac consulting
    • Online
    • 6 hours · Self-paced
    • 6 CPD points
    • Tutor support
    ...our “Contact Centre Training” e-learning course, participants will discover the basic elements of being an effective employee of a contact centre. The key to having a great customer experience using a contact centre is in the training. A well-trained contact centre can be the difference …
    £49.99

  • Call Centre Training -Trainer Training Materials & Resources

    LearnPac Systems
    Instant Access | Includes Assessment & Certificate | UK CPD Accredited | Instant Certificate Download
    • Online
    • 12 hours · Self-paced
    • 12 CPD points
    Great service
    ...etiquette Set benchmarks. Why is this online Call Centre training course essential? A call centre or call centre is a centralised office used for receiving or transmitting a large volume of requests by telephone. An inbound call centre is operated by a company to administer incoming …
    £695

  • Call Centre Training

    Mandatory Compliance
    Instant Access | Includes Assessment & Certificate| UK CPD Accredited | Instant Certificate Download
    • 14 students
    • Online
    • 4 hours · Self-paced
    • Certificate(s) included
    • 4 CPD points
    • Tutor support
    Great service
    ...Completion of Action Plans and Evaluations What does call centre work involve? A call centre or call center is a centralised office used for receiving or transmitting a large volume of requests by telephone. An inbound call centre is operated by a company to administer incoming product …
    £18.99

  • Call Centre Training - CPD Certified

    StudyHub
    24 Hour Flash Sale : Up to 98% Off | 4 in 1 Exclusive Bundle | PDF Certificate & Test Included
    • Online
    • 11 hours · Self-paced
    • Certificate(s) included
    • Tutor support
    Great service
    ...Curriculum **Customer Relationship Management** Module 01: Introduction to Customer Relationship Management (CRM) What is Customer Relationship Management? Why Customer Relationship Management? Commercial usages of CRM The Benefits of the Customer Value Management Approach Summary Module 02: …
    Save 6%
    £29.99 £32

  • Call Centre Training Online course

    e-courses4you
    Accredited course| Certificate on completion|
    • Online
    • 1 hour · Self-paced
    • Tutor support
    Great service
    ...The sole purpose of this call centre course is to provide information to learner about call centre that how call centre works, what are the roles of employees in call centre. Moreover, this call centre course is not only limited to working at call centre rather it equips the learner …
    £21.95

  • Patient-Centred Customer Service Techniques

    Janets
    CPD Certified Diploma | FREE Exam | 24/7 Tutor Support | Lifetime Access | 100% Success Rate
    • Online
    • 7 hours · Self-paced
    • 10 CPD points
    • Tutor support
    Great service
    ...services coordinator (£22,000 - £35,000 per annum) Practice manager (£28,000 - £45,000 per annum) Patient experience manager (£32,000 - £50,000 per annum) Healthcare customer service manager (£40,000 - £60,000 per annum) …
    £15

  • Certificate in Call Centre Training - Online CPD Accredited Training Course

    Octrac consulting
    • Online
    • 6 hours · Self-paced
    • 6 CPD points
    • Tutor support
    ...Completion of Action Plans and Evaluations What does call centre work involve? A call centre or call center is a centralised office used for receiving or transmitting a large volume of requests by telephone. An inbound call centre is operated by a company to administer incoming product …
    £39.99

  • Contact Centre Training - Online Course - CPD Accredited

    Mandatory Training Group
    Instant Access | Includes Assessment & Certificate | UK CPD Accredited | Instant Certificate Download
    • 15 students
    • Online
    • 4 hours · Self-paced
    • 4 CPD points
    • Tutor support
    Great service
    ...This online Contact Centre training course was developed for customer service staff working in a call centre (call centre). For many people, the term Contact Centre relates to sales calls and telemarketers. There are so many avenues that a contact centre can be of assistance within …
    £19.99

  • Call Centre Technology, Telesales Executive & Customer Service Representative Training

    Skill Up
    CPD & CiQ Accredited | 3-in-1 Premium Bundle | +Gift: 1 Free PDF Certificate | New & Updated | Expert Support
    • Online
    • 10 hours · Self-paced
    • 30 CPD points
    • Tutor support
    Great service
    ...Call Centre Technology, Telesales Executive & Customer Service Bundle Consists of the Following Courses: ➽ Course 01: Call Centre Technology & Trends ➽ Course 02: Telesales Executive ➽ Course 03: Customer Service Representative Learning Outcomes of Call Centre Technology …
    £21

  • Care Certificate Standard 5 - Work in a Person-centred Way

    Imperium Edge
    Instant Access | Includes Assessment & Certificate | UK CPD Accredited | Instant Certificate Download
    • Online
    • 2 hours · Self-paced
    • 2 CPD points
    • Tutor support
    Great service
    ...Standard 5 - Work in a Person-Centred Way - Online Training Course. Course aims The aim of this Care Certificate Standard 5 – Work in a Person-centred Way online course is to acquire the skills, knowledge, and behaviours necessary to deliver self-centred care. Learning objectives On …
    £14.99

  • Contact Centre Training - Trainer Course & Training Materials + Trainer Resources

    LearnPac Systems
    Instant Access | Includes Assessment & Certificate | UK CPD Accredited | Instant Certificate Download
    • Online
    • 12 hours · Self-paced
    • 12 CPD points
    Great service
    ...our “Contact Centre Training” e-learning course, participants will discover the basic elements of being an effective employee of a contact centre. The key to having a great customer experience using a contact centre is in the training. A well-trained contact centre can be the difference …
    £695

  • Call Centre Training

    Brentwood Open learning College
    Certificate QLS Level 3 | *FREE PDF Certificate* Tutor Support & Exam | 70 CPD Credits | Free Customer Services Course
    • 44 students
    • Online
    • 200 hours · Self-paced
    • 70 CPD points
    • Tutor support
    Great service
    Call Centre Training Certificate in Call Centre Training QLS Level 3. Additional CPD Accredited Certificate with 70 CPD points available with no extra study. The course comes with easy to understand e-learning study materials. Endorsed Call Centre Level 3 Certificate …
    £12

  • Developing Essential Customer Service Skills for Call Centre Agents

    Janets
    2 Courses Mega Bundle + 2 FREE PDF Certificate | Lifetime Access + FREE Exam & Tutor Support
    • Online
    • 10 hours · Self-paced
    • Certificate(s) included
    • 20 CPD points
    • Tutor support
    Great service
    ...Learners to enrol on this course. Call Centre Agent: £18,500 per annum. Customer Service Supervisor: £25,000 per annum. Call Centre Team Leader: £28,000 per annum. Customer Relationship Manager: £35,000 per annum. Call Centre Quality Analyst: £24,000 per annum …
    Save 7%
    £13 £14

  • Call Centre Training Certificate

    CPD Courses
    Certificate QLS Level 3 | *FREE PDF Certificate* Tutor Support & Exam | 70 CPD Credits | Free Communication Skill Course
    • 37 students
    • Online
    • 200 hours · Self-paced
    • 70 CPD points
    • Tutor support
    Great service
    Call Centre Training Certificate Certificate in Call Centre Training QLS Level 3. The course comes with easy to understand e-learning study materials. Discover what it takes to climb the ranks in a dynamic and enjoyable customer service environment, with this exclusive …
    Save 52%
    £12 £25
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FAQs

Reed Courses advertises a large variety of courses which are delivered by a range of learning providers. The courses on offer vary in time duration and study method, with many offering tutor support. Whether you want to study for a regulated qualification, or take a course which provides CPD points/hours or qualifications, there are a number of learning options available.

A qualification can only be delivered by an awarding body which is regulated by a government body. The one you will most commonly see on site is OFQUAL, the government regulating body for England - but there is a different regulating body for each country in the United Kingdom, as well as the Republic of Ireland. Each regulating body maintains a list of the qualifications it regulates.

In addition to free courses, Reed Courses also has plenty of paid for online courses, designed to meet all kinds of learning goals and to suit a range of preferred study methods.

Reed Courses advertises a variety of free online courses. Alternatively you'll be able to enrol on an online course of your choosing, and study entirely online. If you'd prefer an in-person learning experience, you could take a classroom course where you'll be taught in a classroom at a given location. Reed Courses also advertises distance learning courses and in-company courses from a variety of learning providers.
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