Diploma in Call Centre Based Customer Service at QLS Level 5
Janets
FREE Hardcopy Endorsed Certificate of Achievement with Level 5 Quality Licence Scheme Endorsed Training
- Online
- 375 hours · Self-paced
- Certificate(s) included
- Tutor support
Great service
...Diploma in Call Centre Based Customer Service at QLS Level 5 Curriculum: Module 01: Introduction to Customer Service Module 02: What’s Different about Good Customer Service? Module 03: Customer Relationship Management Module 04: Customer Service Communication Strategies Module 05:
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