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customer OR service OR advisor courses

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  • Customer Service Advisor Level 5 - QLS Endorsed

    One Education
    QLS Endorsed Diploma | QLS Hard Copy Certificate Included | Plus 3 CPD Courses | Lifetime Access | 24/7 Tutor Support
    • Online
    • 30 hours · Self-paced
    • Certificate(s) included
    • 30 CPD points
    • Tutor support
    Great service
    ...of the Diploma in Customer Service Advisor to provide you with the skills and knowledge necessary to excel in customer service. The Phone-Based Customer Service course is designed to build upon the knowledge gained from the Diploma in Customer Service Advisor, specifically in the …
    £189

  • Level 5 Diploma in Customer Service - QLS Endorsed

    Kingston Open College
    QLS Endorsed + CPD QS Accredited - Dual Certification | Instant Access | 24/7 Tutor Support | All-Inclusive Cost
    • Online
    • 19 hours · Self-paced
    • 15 CPD points
    • Tutor support
    Great service
    ...Endorsed Advisor Certificate 24/7 Learning Portal Access Widely Compatible Study Materials Course Curriculum Module :01 Understanding Customer Service Identifying Customer Expectations Providing Excellent Customer Service Module: 02 Focusing on Your Customer Customer Service and the …
    £105

  • CRM and Phone Based Customer Service - QLS Endorsed

    Imperial Academy
    Level 2, 4 & 5 Endorsed Diploma | QLS Hard Copy Certificate Included | Lifetime Access
    • Online
    • 22 hours · Self-paced
    • Certificate(s) included
    • 180 CPD points
    • Tutor support
    Great service
    ...Diploma in Customer Service Advisor at QLS Level 5 Course 04: Award in Customer Service & Environment at QLS Level 2 Course 05: Award in Know Your Customer at QLS Level 2 This CRM and Phone Based Customer Service Course is ideal for: Aspiring Customer Service Managers CRM System …
    £250

  • Customer Service Manager - QLS Endorsed Bundle

    Imperial Academy
    5 QLS Endorsed Courses for Customer Service Manager | 5 QLS Endorsed Certificates Included | Life Time Access
    • Online
    • 180 hours · Self-paced
    • Certificate(s) included
    • Tutor support
    Great service
    ...Course Course 03: Phone-Based Customer Service Course 04: KYC Course 05: Award in Customer Service & Environment at QLS Level 2 Customer Service Manager - QLS Endorsed Bundle is ideal for: Aspiring CRM Professionals Customer Service Representatives Public Relations Coordinators …
    £250

  • Customer Service Manager (CRM) Career Track Diploma

    Training Express Ltd
    Premium Career Track Skills Training | 18 Courses Bundle | 18 Free Certificates | Free Retake Exam | Lifetime Access
    • Online
    • 80 hours · Self-paced
    • Certificate(s) included
    • 80 CPD points
    • Tutor support
    Great service
    ...eye. Course 03: KYC: Customer Service Agent Understand the 'Know Your Customer' process, an essential aspect of tailoring services to individual client needs. Course 04: Phone-Based Customer Service Master the techniques of delivering exceptional customer service through telephone interactions …
    £100

  • Delivering Excellent Customer Service

    AHR Consultants
    This course explores the concept of remarkable customer service and what makes it stand out from the crowd.
    • 11 enquiries
    • Onsite
    • 1 day · Full-time
    • Certificate(s) included
    • Tutor support
    Great service
    ...the benefits of effective customer service, explore your customers’ expectations and identify the key actions to deliver them consistently at every stage of the customer journey. This course explores the concept of delivering excellent customer service and what makes it stand out …
    Enquire for pricing

  • Customer service in the workplace

    Lion Heart Consulting
    e-learning
    • Online
    • 1 week · Self-paced
    • Certificate(s) included
    ...Module Five: Generating Return Business Module Six: In-Person Customer Service Module Seven: Giving Customer Service over the Phone Module Eight: Providing Electronic Customer Service Module Nine: Recovering Difficult Customers Module Ten: Understanding When to Escalate Module Eleven: …
    £210

  • Excellent Customer Service Post Lockdown - 2 Hour Virtual Session

    Practical Training for Professionals
    • Online
    • 2 hours · Part-time
    • Tutor support
    Your ability to provide excellent customer service has never been more important. Learn unique ways to promote your product and think of a new USP to wow your present and potential customers. Excellent Customer Service Post Lockdown - 2 Hour Virtual Training Masterclass …
    £180

  • Level 4 Diploma in Mortgage Advisor - QLS Endorsed

    Kingston Open College
    QLS Endorsed + CPD QS Accredited - Dual Certification | Instant Access | 24/7 Tutor Support | All-Inclusive Cost
    • Online
    • 4 hours · Self-paced
    • 10 CPD points
    • Tutor support
    Great service
    ...eLearning service providers across the globe, strive to provide all our learners with the best eLearning experience possible that can make a real difference in their career progression. Our Service for the Mortgage Advisor Includes: Intensive Study Notes Tutor Support Customer Support …
    £105

  • Customer Service Advanced Diploma

    Course Line
    11 Premium course bundle | 11 Free Certificates | Designed by Industry Experts | No Hidden Fees | 24/7 student support
    • Online
    • 25 hours · Self-paced
    • Certificate(s) included
    • Tutor support
    Great service
    ...in the Customer Service field. This Customer Service bundle comes with Course 1: Customer Service Course 2: Customer Care Getting it Right Course 3: Customer Relationship Management Course 4: Customer Service Skills Course 5: Customer Service Training: Managing Customer Service …
    £109

  • Customer Service (CRM, KYC & Phone-Based Customer Service)

    Imperial Academy
    5 QLS Endorsed Diploma | QLS Hard Copy Certificate Included | Lifetime Access
    • Online
    • 45 hours · Self-paced
    • Certificate(s) included
    • 30 CPD points
    • Tutor support
    Great service
    ...skills in customer service environment management. Acquire insights into customer feedback analysis. Enhance proficiency in CRM-based communication methods. Customer Service (CRM, KYC & Phone-Based Customer Service) Bundle This thoughtfully curated Customer Service (CRM, KYC …
    £250

  • Certificate in Customer Service - Representative at QLS Level 3

    Compliance Central
    QLS Endorsed & CPD Certified | FREE Hardcopy QLS Certificate | Tutor Support | Lifetime Access | Free Assessment
    • Online
    • 2 hours · Self-paced
    • Certificate(s) included
    • Tutor support
    Great service
    ...★★Certificate in Customer Service - Representative at QLS Level 3★★ Who is this course for: Customer Service Representative Client Support Specialist Customer Success Manager Front Desk Coordinator Guest Services Associate Call Center Agent ★★Certificate in Customer Service - Representative …
    £100

  • Customer Service Training - Technical Support

    Skill Up
    CPD Accredited | 20-in-1 Premium Bundle | 20 PDF Certificates + 1 Hard-Copy Certificate | Tutor Support
    • Online
    • 103 hours · Self-paced
    • Certificate(s) included
    • 200 CPD points
    • Tutor support
    Great service
    ...career in Customer Service. This Customer Service Training Bundle Consists of the Following Courses: ➽ Course 01: Win Customers Efficiently: Customer Service Diploma ➽ Course 02: Phone-Based Customer Service ➽ Course 03: Customer Relationship Management ➽ Course 04: Customer Service …
    £100

  • Customer Service Manager Advanced Diploma

    Course Line
    11 Premium course bundle | 11 Free Certificates | Designed by Industry Experts | No Hidden Fees | 24/7 student support
    • Online
    • 21 hours · Self-paced
    • Certificate(s) included
    • Tutor support
    Great service
    ...your Customer Service Manager Advanced Diploma profession. Enroll now for a successful Customer Service Manager Advanced Diploma career! This Customer Service Manager Advanced Diploma training offers Free 11 Certificates. Free Assessment Lifetime Access This Customer Service Manager …
    Save 6%
    £100 £107

  • Customer Service Representative Advanced Diploma

    Course Line
    11 Premium course bundle | 11 Free Certificates | Designed by Industry Experts | No Hidden Fees | 24/7 student support
    • Online
    • 25 hours · Self-paced
    • Certificate(s) included
    • Tutor support
    Great service
    Customer Service Representative Advanced Diploma Online Training Do you want to start a career in the Customer Service Representative Advanced Diploma sector or learn more about it? This bundle Customer Service Representative Advanced Diploma is designed by industry …
    £107

  • Customer Service and Opera PMS Software Training

    South London College
    Level 3 Diploma | No Hidden Costs | Original QLS Endorsed Certificate Included
    • Online
    • 35 hours · Self-paced
    • Certificate(s) included
    Great service
    ...course : Customer Service and Opera PMS Software Students looking to have a career in customer service management : Customer Service and Opera PMS Software Customer Service Manager – £27,782 per annum Customer Service Team Leader – £23,157 per annum Customer Service Supervisor …
    £149

  • Level 2 NVQ Certificate in Customer Service

    Britannia School of Leadership and Management LTD
    No Hidden Fees, Specialist Tutor Support, Ofqual Regulated, Progression Opportunities
    • 22 students
    • Online
    • 280 hours · Self-paced
    • Regulated qualification
    • Tutor support
    ...Diploma in Customer Services (RQF) NCFE Level 3 Diploma in Skills for Business Unit Structure Unit 1: Communicate effectively with customers Unit 2: Communicate using customer service language Unit 3: Follow the rules to deliver customer service Unit 4: Deliver customer service using service …
    £240

  • Customer Service and Customer Relationship Management (CRM)

    Apex Learning
    Spring Sale | 20-in-1 Bundle| 290 CPD Points| Gifts: Hardcopy + PDF Certificate + SID - Worth 180
    • Online
    • 64 hours · Self-paced
    • Certificate(s) included
    • 290 CPD points
    • Tutor support
    Great service
    ...This Customer Service and Customer Relationship Management (CRM) Bundle Consists of the following Premium courses: ⇒ Course 01: Customer Service Management ⇒ Course 02: Phone-Based Customer Service ⇒ Course 03: Customer Relationship Management ⇒ Course 04: Customer Service Skills …
    £109

  • Customer Service Training

    South London College
    Level 4 Diploma | No Hidden Costs | QLS Endorsed Certificate Included
    • Online
    • 40 hours · Self-paced
    • Certificate(s) included
    Great service
    ...802 per annum Customer Service Representative – £17,907 per annum Customer Service Manager – £27,782 per annum Customer Service Team Leader – £23,157 per annum Customer Service Supervisor – £19,487 per annum Assistant Manager, Customer Service – £20,522 …
    £199

  • Highfield Level 2 Award in Customer Service

    ENVESCA LTD
    Classroom Based One Day Course
    • Classroom
    • 1 day · Part-time
    • Regulated qualification
    • Certificate(s) included
    ...to improve customer satisfaction and professional competency in customer service. The purpose of customer service and how it affects the success of an organisation. Different types of customers and their range of needs. How effective teamwork impacts customer service. The purpose …
    £134.40

  • Customer Service - CPDQS Accredited Bundle

    Training Express Ltd
    20 Courses Bundle | CPD Accredited | Free PDF & Hard Copy Certificate included | Free Retake Exam | Lifetime Access
    • Online
    • 96 hours · Self-paced
    • Certificate(s) included
    • 200 CPD points
    • Tutor support
    Great service
    ...Curriculum Course 01: Level 2 Diploma in Customer Service Course 02: Public Relations Course 03: KYC: Customer Service Agent Course 04: Phone-Based Customer Service Course 05: Sales: Psychology of Customers Course 06: CRM - Customer Relationship Management Course 07: Equality …
    £100

  • Customer Service Training: All-in-One Bundle for CS (20-in-1 Bundle)

    Study Booth
    Advanced Learning Materials | Certificate Accredited by CPD | Lifetime Access | 24/7 Expert Tutor Support
    • Online
    • 200 hours · Self-paced
    • 40 CPD points
    Great service
    ...in 1 in Customer Service Bundle Course! ✦✦✦ Step into the shoes of a customer service maestro, where every interaction is a chance to weave magic. " Customer Service Training " turns the mundane into the extraordinary, transforming challenges into victories and customers into advocates …
    £249.99

  • Level 2 Certificate in Customer Service

    Britannia School of Leadership and Management LTD
    No Hidden Fees, Specialist Tutor Support, Progression Opportunities, Ofqual Regulated
    • Online
    • 130 hours · Self-paced
    • Regulated qualification
    • Tutor support
    ...Certificate in Customer Service (RQF) is an accredited, and Ofqual regulated 100% online qualification. The Level 2 Customer Service certificate program is aimed at learners who are currently working in or hoping to work in a customer service role. This Customer Service (CS) training …
    £165

  • Customer Service Training Diploma - CPD Accredited Certification

    Training Express Ltd
    Instructor-Led Training | 20 Courses Bundle | 20 Free PDF & Hardcopy Certificates | 200 CPD Points | Lifetime Access
    • Online
    • 100 hours · Self-paced
    • Certificate(s) included
    • 200 CPD points
    • Tutor support
    Great service
    ...Courses included in this Customer Service Training are: Course 01 : Customer Service Training Course 02 : CRM – Customer Relationship Management Course 03 : Patient Customer Service Course 04 : Phone-Based Customer Service Course 05 : Receptionist Course 06 : Customer Due Diligence (CDD) …
    £100

  • Certificate in Customer Service Management

    Cambridge Management and Leadership School Ltd
    Learn online with support a course developed on customer service standard
    • 30 students
    • Online
    • Self-paced
    • Certificate(s) included
    • 13 CPD points
    • Tutor support
    Great service
    ...career in Customer Services. By the end of this course, you should be able to: identify the principles of good customer service organise and deliver excellence in customer service identify organisation policies to deal with customer requirements analyse customer service feedback …
    £250
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FAQs

Reed Courses advertises a large variety of courses which are delivered by a range of learning providers. The courses on offer vary in time duration and study method, with many offering tutor support. Whether you want to study for a regulated qualification, or take a course which provides CPD points/hours or qualifications, there are a number of learning options available.

A qualification can only be delivered by an awarding body which is regulated by a government body. The one you will most commonly see on site is OFQUAL, the government regulating body for England - but there is a different regulating body for each country in the United Kingdom, as well as the Republic of Ireland. Each regulating body maintains a list of the qualifications it regulates.

In addition to free courses, Reed Courses also has plenty of paid for online courses, designed to meet all kinds of learning goals and to suit a range of preferred study methods.

Reed Courses advertises a variety of free online courses. Alternatively you'll be able to enrol on an online course of your choosing, and study entirely online. If you'd prefer an in-person learning experience, you could take a classroom course where you'll be taught in a classroom at a given location. Reed Courses also advertises distance learning courses and in-company courses from a variety of learning providers.
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