Customer Service & Public Relations Diploma
Study365
Free E - Certificate Included | CPD & IAP Accredited | Access for 365 days
- Online
- 40 hours · Self-paced
Great service
...how to respond to customer feedback appropriately. Learn how to retain customers. Course Curriculum 1: Nature Of Customer Service 2: The Basic Principles Of Business 3: Handling Customer Complaints 4: How Important Is Customer Retention 5: Monitor Customer Service Practices And Improve
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