Skip to content
37,546

Centre OR Manager courses

Sort by :
Most relevant Most popular Lowest price Highest price Recently added

Search results

  • Data Centre Advance Course

    Training Centre
    Skill Oriented| CPD Certified|Updated | Instructor Course | Instant Access | e-Certificate | FREE Video Lessons
    • Online
    • 4.9 hours · Self-paced
    • Certificate(s) included
    • 3 CPD points
    • Tutor support
    Great service
    ...Module 12 Resource management Module 13 Change Management Module 14 Business Risk Management and Recovery Module 15 Conflict Management Module 16 Stress Management Module 17 Communication Management Module 18 Purchase Management & Procurement Module 19 Risk Management …
    £12

  • Call Centre Manager Training

    Nano Training
    CPD QS Accredited | Bite Size Course Materials | Quick Access | Easy to Learn | 24/7 Expert Support
    • Online
    • 2.1 hours · Self-paced
    • Certificate(s) included
    • 10 CPD points
    • Tutor support
    Great service
    ...sales performance. The Call Centre Manager Training course is open to everyone and has no formal entry criteria. After completing this Call Centre Manager Training course, you can pursue the following career pathways (UK salaries): Call Centre Manager (£35,000 - £50,000) …
    £12

  • Call Centre Skills Certificate

    Be-a.co.uk
    • Online
    • 1 hour · Self-paced
    • 1 CPD point
    • Tutor support
    Great service
    Call Centre Skills Course Learning about call centre skills is vital for anybody looking to begin or further their career in the vibrant call centre industry - it is also important information for employers of call centre agents to ensure they choose the right staff …
    £20

  • Call Centre Training and Client Management

    Training Express Ltd
    CPD Accredited | Free PDF & Hardcopy Certificate included | Free Retake Exam | Lifetime Access
    • Online
    • 5 hours · Self-paced
    • Certificate(s) included
    • 10 CPD points
    • Tutor support
    Great service
    ...need to know to be successful in a call centre role. Enrol today and start your career in call centre management! Learning Outcomes: Develop essential communication skills to effectively engage with clients in a call centre environment. Ability to apply proven telephone etiquette to …
    £12

  • Call Centre Training

    Study Booth
    Advanced Learning Materials | Certificate Accredited by CPD | Lifetime Access | 24/7 Expert Tutor Support
    • Online
    • 2 hours · Self-paced
    • Certificate(s) included
    • 10 CPD points
    Great service
    ...Call Centre Team Leader (£25,000 - £35,000) Call Centre Manager (£30,000 - £45,000) Customer Relations Specialist (£22,000 - £32,000) Module 4 Telephone Etiquettes Module 6 Scripts and Negotiation Techniques Module 1 Introduction to Call Centre Module …
    £18.99

  • Contact Centre Training – Online CPD Accredited Training Course

    Imperium Edge
    Instant Access | Includes Assessment & Certificate | UK CPD Accredited | Instant Certificate Download
    • Online
    • 4 hours · Self-paced
    • Certificate(s) included
    • 4 CPD points
    • Tutor support
    Great service
    ...demanding customers. What is a contact centre? “A contact centre, also called call centre or call center is a centralised office used for receiving or transmitting a large volume of requests by telephone” Why is this online Contact Centre training course essential? Customers …
    £19.99

  • Call Centre Training – Online CPD Accredited Training Course

    Imperium Edge
    Instant Access | Includes Assessment & Certificate | UK CPD Accredited | Instant Certificate Download
    • Online
    • 4 hours · Self-paced
    • 4 CPD points
    • Tutor support
    Great service
    Call Centre Training - Online Training Course - Certificate in Call Centre Customer Service - Short Course Phone skills are a highly valuable tool to have in an employee's skill-set, and Call Centre Training will help provide those skills. This online course will …
    £19.99

  • Call Centre Management Diploma

    Elearn College
    Call Centre Management Diploma
    • Online
    • 6 months · Self-paced
    • Certificate(s) included
    Great service
    ...customers and situations The potential to climb the career ladder to supervisory or management positions This course is suitable for anyone having an interest in Call Centre Management There are no entry requirements. No background training or qualifications are required …
    £29

  • Call Centre - Online Course - CPD Accredited

    LearnPac Systems
    CPDUK Accredited | Instant Course Access | Includes Assessment & Certificate | Instant Certificate Download
    • Online
    • 4 hours · Self-paced
    • 4 CPD points
    • Tutor support
    Great service
    ...etiquette Set benchmarks. Why is this online Call Centre training course essential? A call centre or call centre is a centralised office used for receiving or transmitting a large volume of requests by telephone. An inbound call centre is operated by a company to administer incoming …
    £19.99

  • Person Centred Care Training

    Enlight Academy
    BLACK FRIDAY SALE | *CPD Accredited | *FREE PDF Certificate | Instant Access | 24/7 Tutorial Support | Lifetime Access
    • Online
    • 1 hour · Self-paced
    • Certificate(s) included
    • Tutor support
    ...with the tools you need to succeed in Person Centred Care Training . Join us today and start your journey towards becoming an expert in Person Centred Care Training! Person Centred Care Training Course Outline Module 1: Person-Centred Care Module 2: Benefits Module 3: Implementing …
    £12

  • UX Design: Crafting User-Centric Experiences

    Tyne Academy
    Advanced Level | Free PDF Certificate Included | 24/7 Tutor Support Included | No Hidden Fees | Lifetime Access
    • Online
    • 1.2 hours · Self-paced
    • Certificate(s) included
    • Tutor support
    ...learn the skills you need to succeed in UX Design: Crafting User-Centric Experiences? If so, then our UX Design: Crafting User-Centric Experiences course is for you! We offer comprehensive UX Design: Crafting User-Centric Experiences training that will teach you everything you need to …
    £14

  • Effective Person Centred Care

    Learner Ground
    Bite-size Course | Free PDF Certificate | Instant Access for Life | Learn on a Whim | For People in a Hurry
    • Online
    • 0.1 hours · Self-paced
    • Certificate(s) included
    • Tutor support
    ...Person-Centred Care. Module 2_ Communication in Person-Centred Care. Module 3_ Necessary Aspects of Implementation. Module 4_ Person-Centred Care Practices. If you want to rise quickly in your professional life and stand out from the crowd, then this Effective Person Centred Care course …
    £12

  • Introduction to Person Centred Care

    Learner Ground
    Bite-size Course | Free PDF Certificate | Instant Access for Life | Learn on a Whim | For People in a Hurry
    • Online
    • 0.2 hours · Self-paced
    • Certificate(s) included
    • Tutor support
    ...yourself as long as you are in the relevant field. Introduction to Person Centred Care Module 1 Core Principles of Person-Centred Care. Module 2 Communication in Person-Centred Care. Module 3 Benefits of Person-Centred Care. Module 4 Collaborating and Implementing Care. …
    £12

  • Person Centred Thinking

    Inclusive Solutions UK Limited
    Learn a radical change in thinking from Service to Person Centred - in one hour!
    • Online
    • 1 hour · Self-paced
    • Certificate(s) included
    ...communities Facilitate inclusion Person Centred Thinking Welcome Approaches to Planning Service Centred Approach Service Centred Example - The Sopranos Person Centred Approach - Saidu Dreams Involving Friends & Family Glimpse of Person Centred Planning in Action Natural Supports Location …
    £22.99

  • Person Centred Care in Different Settings

    Learner Ground
    Bite-size Course | Free PDF Certificate | Instant Access for Life | Learn on a Whim | For People in a Hurry
    • Online
    • 0.3 hours · Self-paced
    • Certificate(s) included
    • Tutor support
    ...keeping in mind the value and scarcity of your time. The Curriculum of Person Centred Care in Different Settings Module 1_ Principles of Person-Centred Care.docx Module 2_ Communication in Person-Centred Module 3_ Specialised Settings. Module 4_ Community-Based Care. Module 5_ Community-Based …
    £12

  • Data Centre Essentials

    EduGiant
    Updated | Skill Oriented | CPD Certified | Instant Access | e-Certificate | FREE Video Lessons | 24/7 support
    • Online
    • 4.2 hours · Self-paced
    • Certificate(s) included
    • 5 CPD points
    • Tutor support
    ...waiting? Enroll today in the Data Centre Essentials course!!!! Welcome to Course Data Centre Essentials! This course is suited if you desire to have a comprehensive understanding of the industries and associated expertise. The Data Centre Essentials course has been designed …
    £12

  • Call Centre Metrics: The Art of Communication

    Janets
    CPD Certified Diploma | FREE Exam | 24/7 Tutor Support | Lifetime Access | 100% Success Rate
    • Online
    • 5 hours · Self-paced
    • 10 CPD points
    • Tutor support
    Great service
    ...improve the performance of their call centre operations. Entrepreneurs seeking to start a call centre business. Call Centre Agent: £17,000 - £25,000 per year Call Centre Supervisor: £20,000 - £30,000 per year Call Centre Manager: £30,000 - £50,000 per …
    £15

  • Call Centre Training Course

    Knowledge Gate
    Get Your Certificate Within A Day! 24 Video Lesson> Instant Access> Easy to Learn> No Exam Required> 24/7 Expert Support
    • Online
    • 2.4 hours · Self-paced
    • Certificate(s) included
    • 10 CPD points
    • Tutor support
    Call Centre Training Interactive Lessons Career-Oriented Curriculum Easy-to-Follow Pattern Learn from The Best! This Call Centre Training course allows you to: Build a firm foundation in Call Centre Training. Facilitate your voyage toward a rewarding career in Call Centre Training …
    £19.99

  • Call Centre Metrics, Benchmarks and Technology

    Study Booth
    Advanced Learning Materials | Certificate Accredited by CPD | Lifetime Access | 24/7 Expert Tutor Support
    • Online
    • 5 hours · Self-paced
    • 10 CPD points
    • Tutor support
    Great service
    ...call centre environments. Call centre agents looking to enhance their skills and knowledge. Team leaders or supervisors seeking a comprehensive understanding of call centre management. Business professionals involved in customer service or call centre operations. Call Centre Agent: …
    £15

  • Call Centre Training - Course

    UK Professional Development Academy LTD
    Level 5 Diploma in Call Centre Training (CPD) | With Study materials, tutor support and Quiz based exam included
    • 32 students
    • Online
    • 4 weeks · Self-paced
    • 100 CPD points
    • Tutor support
    Great service
    ...services, customer support, call centre communication strategies, coaching salespeople, contact centre training, handling difficult customers, call centre meeting management, negotiation skills, and sales team motivation. Course Outline The Level 5 Call Centre Training course is based on …
    £12

  • Call Centre Agent Training

    Janets
    CPD Accredited Course | Advanced Study Materials | 100% Learning Satisfaction | 24/7 Expert Support
    • Online
    • 5 hours · Self-paced
    • Certificate(s) included
    • 10 CPD points
    • Tutor support
    Great service
    ...of careers, including: Call Centre Agent: £16,000 - £24,000 Customer Service Representative: £18,000 - £28,000 Customer Service Team Leader: £22,000 - £32,000 Call Centre Manager: £30,000 - £50,000 Operations Manager: £35,000 - £60,000 …
    £12

  • Call Centre Essentials

    Course Line
    2-Premium course *|* 2 Free Certificates *|* Designed by Industry Experts *|* Lifetime Access
    • Online
    • 24 hours · Self-paced
    • Certificate(s) included
    • Tutor support
    Great service
    ...for a successful Call Centre Training career! This Call Centre Training training offers Free Time Management Course This Call Centre Training bundle is ideal for you if you want to learn more about Call Centre Training in detail. We've separated this Call Centre Training package into …
    £23

  • Call Centre Agent Training

    Cambridge Open Academy
    CPD Accredited | Interactive Learning Materials | Free PDF Certificate | Tutor Support | Lifetime Access
    • Online
    • 5 hours · Self-paced
    • Certificate(s) included
    • 10 CPD points
    • Tutor support
    Great service
    ...and unlock the potential to become a sought-after call centre agent. Here is the curriculum breakdown of the Call Centre Agent Training course below: Module 01: Introduction to Call Centre Module 02: Traits of a Call Centre Agent Module 03: Agent and Customer Relationship Module …
    £14

  • Call Centre Essentials and Telephone Etiquettes

    Cambridge Open Academy
    CPD Accredited | Interactive Learning Materials | PDF Certificate Included | Tutor Support
    • Online
    • 5 hours · Self-paced
    • Certificate(s) included
    • 10 CPD points
    • Tutor support
    Great service
    ...Call Centre Agent: £17,000 - £25,000 per annum Customer Service Representative: £18,000 - £28,000 per annum Call Centre Team Leader: £22,000 - £35,000 per annum Customer Experience Manager: £28,000 - £50,000 per annum Call Centre Operations …
    £18

  • Call Centre Training: Sales and Customer Service Training for Call Centre Agents

    Churchill Square Training and Development
    • 22 students
    • Online
    • 4 hours · Self-paced
    Great service
    Whether we choose to embrace them or cannot stand being interrupted by their calls, call centres are a business element that is here to stay. This course will help call centre agents learn to make the most of their telephone-based work, including understanding the best ways …
    £24
Sort by :
Most relevant Most popular Lowest price Highest price Recently added
10 25 50 100

FAQs

Reed Courses advertises a large variety of courses which are delivered by a range of learning providers. The courses on offer vary in time duration and study method, with many offering tutor support. Whether you want to study for a regulated qualification, or take a course which provides CPD points/hours or qualifications, there are a number of learning options available.

A qualification can only be delivered by an awarding body which is regulated by a government body. The one you will most commonly see on site is OFQUAL, the government regulating body for England - but there is a different regulating body for each country in the United Kingdom, as well as the Republic of Ireland. Each regulating body maintains a list of the qualifications it regulates.

In addition to free courses, Reed Courses also has plenty of paid for online courses, designed to meet all kinds of learning goals and to suit a range of preferred study methods.

Reed Courses advertises a variety of free online courses. Alternatively you'll be able to enrol on an online course of your choosing, and study entirely online. If you'd prefer an in-person learning experience, you could take a classroom course where you'll be taught in a classroom at a given location. Reed Courses also advertises distance learning courses and in-company courses from a variety of learning providers.
View all