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A fantastic opportunity for a Bid Writer to join a National, leading, progressive company at their Hull office. Our clientprovides an unrivalled service to businesses including high profile prestigious clients across the UK, on site health surveillance and occupational health services. The Role- To source, evaluate, research, and complete occupational health proposals and tenders, working with relevant internal departments to provide detailed responses based on ITT/RFI specifications. To maintain all tender portal information, accreditations, and planning sites and refer new opportunities for management review. Develop tender submissions and templates using modern method research. Continual development understanding commercial, quality, environmental and health and safety management principles and practices. Support the periodic review of policy and tender documents to ensure they are up to date and relevant. Knowledge of Management System Standards including ISO 9001, ISO14001 etc. About you- Detail oriented Organisational and time management skills Excellent communicator Experience working in a sales environment Strong administrative and IT literacy Desired- Experience working with subject matter specialists. Experience working within a senior administrative role. Previous experience managing and administrating commercial tenders. Experience of public sector frameworks APMP Foundation Certification. The successful candidate will be rewarded with a competitive basic salary, development &amp; training plus benefits birthday off and Free Parking All applications are dealt with in the strictest of confidence. To confirm, the services advertised by Ralph Recruitment Ltd are those of an Employment Agency. We continually strive to be the industry leader in delivering the highest calibre of candidates to our client’s companies, whilst enhancing the careers of our candidates. For further information and contact details, please visit our website. Where you will also find links to our Privacy Policies. By submitting your details you are consenting to Ralph Recruitment Ltd providing you with recruitment services as an agency defined under the Employment Agencies Act 1973 and authorising Ralph Recruitment Ltd to seek employment on your behalf. You are consenting to your details being forwarded to clients and to giving your consent to your personal data being stored on a database and to use in order to secure employment. Unfortunately, due to the high volume of applications we receive per vacancy, we are unable to respond to every candidate personally and so if you have not heard back from us within 21 days, please consider your application unsuccessful. Thank you for working with Ralph Recruitment! Please contact Louisa Ellis for further details.

Bid Writer

FTC - 1 YEAR Contract - Start March 2024-HYBRID/WFH Are you fluent in in French with customer service experience? Ralph Recruitment are pleased to be partnering exclusively with our client, a leading online retailer. This is a fantastic opportunity for a Multilingual Customer Experience Exec (FR) The Customer Experience Exec will provide an exceptional customer journey by promptly dealing with any telephone calls, emails or messages from new or existing customers in France. Our client offers a supportive, happy working environment with continued training and development. Working from the office, home or hybrid - excellent product training, support and progression. The Role - To deliver an exceptional post sales customer experience, by promptly responding to and resolving any calls, messages or emails in a professional, courteous, and helpful way. This will also include the proactively advising the customer and basic technical troubleshooting To improve the customer experience by proactively anticipating and resolving any issues, which may include communicating with third party suppliers, such as couriers, working through carrier reports to provide timely updates and resolutions and managing orders, awaiting stock and ensuring the customer is kept informed To accurately create orders To pro-actively resolve customer complaints through to resolution to the customers satisfaction. This will involve finding and contacting customers who have left low scored feedback on a customer review site, to try to resolve and improve their experience, providing a polite and professional response to online reviews, acknowledging the concerns raised and confirming a resolution The Candidate- Fluent in French Experience of working in a contact centre or performing a customer facing role, dealing with complaints and problem resolutions via email, messaging services, social media and telephone Experience of working in a busy, demanding customer service environment Excellent written and verbal communication Please contact Louisa Ellis for further details. All applications are dealt with in the strictest of confidence. To confirm, the services advertised by Ralph Recruitment Ltd are those of an Employment Agency. We continually strive to be the industry leader in delivering the highest calibre of candidates to our client’s companies, whilst enhancing the careers of our candidates. For further information and contact details, please visit our website. Where you will also find links to our Privacy Policies. By submitting your details you are consenting to Ralph Recruitment Ltd providing you with recruitment services as an agency defined under the Employment Agencies Act 1973 and authorising Ralph Recruitment Ltd to seek employment on your behalf. You are consenting to your details being forwarded to clients and to giving your consent to your personal data being stored on a database and to use in order to secure employment. Unfortunately, due to the high volume of applications we receive per vacancy, we are unable to respond to every candidate personally and so if you have not heard back from us within 21 days, please consider your application unsuccessful. Thank you for working with Ralph Recruitment! Please contact Louisa Ellis for further details.

Customer Experience Exec - French Speaking

A fantastic opportunity to work within a well established, growing and supportive organisation. Ralph Recruitment are excited to be recruiting for a German Speaking Marketing Exec, PPC - this opportunity would be suitable for a recent Marketing Graduate or someone who has experience of or an interest in PPC/Digital Marketing and is wanting to work for a progressive, growing company. Training, support and development is a big part of the companies ethos! The Role- Responsible for all paid channels and the acquisition of traffic to the websites and Marketplaces, ensuring profitability across all channels. A key aspect of the role is to proactively ensure that marketing spend is maintained at appropriate levels across all paid channels whilst driving revenue growth and improvements to conversion rate. This will require an analytical approach as spend will need to be reviewed constantly to guarantee that it is being efficiently allocated to the correct categories, products and campaigns, all the while closely working with the relevant Brand Manager. To successfully oversee the day to day management of PPC campaigns; securing significant improvements on ROI. These improvements will be achieved through pro-active and effective analysis, continuous optimisation and testing of ad copy, keyword match types, landing pages, keyword maintenance and bid management. To work closely with other team members to monitor and review product category performance in order to maximise marketing spend. Additionally, it is essential to continuously utilize competitor research, industry knowledge and ROI analysis, in order to identify new opportunities to support the overall objectives of the team. To closely manage Marketplaces accounts, securing effective growth for this channel against targets. This will be achieved by ensuring that all listings are optimised, receiving sufficient traffic and marketing the relevant products through Sponsored Ads or other marketing activity, To successfully manage additional paid acquisition sources such as Affiliates, CSEs and Display campaigns, with the aim of bringing profitable traffic to the sites. About you- Fluent written language skills in English and German Strong quantitative analysis skills with the ability to make data-justified business decisions Commercially/numerically driven with excellent communication skills. Exceptional attention to detail. Pro-active approach, not afraid of hard work and willing to put in the extra effort to succeed. Our client offer hybrid or work from home along with a competitive salary and benefits! All applications are dealt with in the strictest of confidence. To confirm, the services advertised by Ralph Recruitment Ltd are those of an Employment Agency. We continually strive to be the industry leader in delivering the highest calibre of candidates to our client’s companies, whilst enhancing the careers of our candidates. For further information and contact details, please visit our website. Where you will also find links to our Privacy Policies. By submitting your details you are consenting to Ralph Recruitment Ltd providing you with recruitment services as an agency defined under the Employment Agencies Act 1973 and authorising Ralph Recruitment Ltd to seek employment on your behalf. You are consenting to your details being forwarded to clients and to giving your consent to your personal data being stored on a database and to use in order to secure employment. Unfortunately, due to the high volume of applications we receive per vacancy, we are unable to respond to every candidate personally and so if you have not heard back from us within 21 days, please consider your application unsuccessful. Thank you for working with Ralph Recruitment! Please contact Louisa Ellis for further details.

Digital Marketing Exec - German Speaking

A fantastic opportunity for an experienced Installations Manager - FF&amp;E to join our client, a leadingfurnishing, fit-out and service provider, delivering furnishing and fit out projects nationwide and across Europe. A truly great organisation work for, forward thinking, innovative, progressive and supportive - offering a competitive salary and benefits. The Opportunity- You will be responsible for on-site activities, management of installation teams across projects, Quality and Health &amp;Safety will be key elements of the role: Day to day, on-site, hands on management of an Installation Project Management of all subcontractors and site operatives on site Ensure site rules and Health and Safety are adhered to by all site operatives and sub-contractors Manage the distribution of materials into the correct areas to allow the installation team to work efficiently Monitor and control consumables on site to ensure required levels are maintained and distributed Manage and arrange the labour and resource required to carry out site works. Coordination with other trades on sit Coordination and logistical planning with suppliers and subcontractors Maintain a weekly project diary Ensure Daily/Weekly tasks are completed and reported as required Produce weekly reports to be submitted to Contracts managers and Directors which include: o Site Audit reports, o Room availability reports o Weekly progress reports. o Complete KPIs Monitor and record all supplier deliveries, ensuring that any shortages or damages are reported to head office and the supplier Accurately monitor and report the installation process to ensure that programme dates are always achieved and maintained Full daily walk of site to ensure reported works have been completed to the required standards Ensure all site works are correctly and safely installed in line with the construction drawings Ensure snagging tasks are done in line with company expectations Ensure all requested instructions and variations are clearly documented and signed by the project Client Ensure all contract works are signed off by the client and / or main contractor in a timely manner. Build, develop, and grow any business relationships vital to the success of projects and the Company Work with the Contracts team to meet or improve on site metrics, performance and commercial objectives Form positive relationships with all site operatives and Sub-Contractors and ensure the harmonious running of the team on site. Keep a happy workforce Attend site meetings as required by Main Contractor Ensure project is run with budgetary consideration About you- Must be hardworking, honest &amp; reliable Have good communication skills Be able to lead a team Must hold a valid CSCS card (Gold or Black) Must hold a minimum of SMSTS Must hold 3-day First aid qualification Relevant NVQ qualification is desirable Full driving licence Have good knowledge of Microsoft Excel, Word, and emails Asbestos awareness would be beneficial, but training could be provided if necessary Full Clean Driving Licence Launching new developments Nationwide so ability and flexibility to travel and maintain a site presence as required is a prerequisite All applications are dealt with in the strictest of confidence. To confirm, the services advertised by Ralph Recruitment Ltd are those of an Employment Agency. We continually strive to be the industry leader in delivering the highest calibre of candidates to our client’s companies, whilst enhancing the careers of our candidates. For further information and contact details, please visit our website. Where you will also find links to our Privacy Policies. By submitting your details you are consenting to Ralph Recruitment Ltd providing you with recruitment services as an agency defined under the Employment Agencies Act 1973 and authorising Ralph Recruitment Ltd to seek employment on your behalf. You are consenting to your details being forwarded to clients and to giving your consent to your personal data being stored on a database and to use in order to secure employment. Unfortunately, due to the high volume of applications we receive per vacancy, we are unable to respond to every candidate personally and so if you have not heard back from us within 21 days, please consider your application unsuccessful. Thank you for working with Ralph Recruitment! Please contact Louisa Ellis for further details.