What we do

One Manchester exists to make a difference to people and places.
We own and manage more than 12,000 homes in central, south and east Manchester.
We make a difference to people and places by creating opportunities, transforming communities and changing lives.
As an organisation that values an imaginative approach, we are constantly seeking new and innovative ways of investing, creating partnerships and bringing people together to make a long-lasting, positive impact on our communities. We call this social innovation.
These are exciting times for the city of Manchester and the wider region. We have ambitious plans to build on the success of Manchester, to ensure growth continues in the housing, services and partnerships that we provide. In developing new homes and business opportunities, we aim to offer more choice, quality and value to our existing and new customers alike.
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Income Specialist Location: Manchester Salary: 35,543 pa Hours: 35 hours FTC for 8 months (Maternity Cover) Closing date: 19th May 2024 Interview dates Potentially: 22nd May 2024 Support our communities. See the difference you can make in our city. We are passionate about improving lives and helping neighbourhoods thrive. Every day we provide homes, invest in our communities, help communities to further their learning, manage their money, launch successful businesses, and improve their employability. We have an opportunity for an Income Specialist to join our team! The role of the Income Specialist is to deliver a high-quality income management service to our customers, maximising income collection and managing cases through the court process, ensuring that compliance with the pre-action protocol and leading on eviction in line with One Manchester’s policies and procedures. You will directly manage a designated group of properties through the income collection process, assist customers in setting up repayment arrangements and take responsibility for the management of court escalated arrears. What we are looking for: Experience of income collection, debt recovery and credit control Someone who is used to exceeding their KPI’s and providing a great customer service. An understanding of relevant legislation relating to possession hearings and procedures, and pre-action protocols, for dealing with debt and experience presenting cases in Court. Knowledge of the Welfare Benefits system and sign posting for assistance to internal/external agencies. Good working knowledge of IT systems. Clean Driving Licence Why take up the challenge with One Manchester? This really is a great place to work. We’ve bags of potential and have huge opportunities waiting to be unlocked. Supportive and flexible, we’re rightly proud of our work and excited about the future. So, challenge yourself to be creative and ambitious and see the difference you can make in our great city. If this sounds like you then apply today, we’d love to hear from you! We own and manage over 12,000 homes in central, south and east Manchester. We have one purpose: to provide good quality homes, great services, and real opportunities for our customers and communities. Our role as a trusted Registered Provider of Social Housing goes well beyond putting people in safe and secure homes. That’s not to say it’s not one our key priorities, it’s simply one of the many things we do to help our customers live happy and fulfilled lives. We put people at the heart of everything we do. We’re constantly evolving as a business to ensure we’re supporting our customers and communities. We focus on improving our communities by offering a range of services, including employment opportunities, building new developments, and ensuring our customers have safe homes to live in. In accordance with the aims of our Equality and Diversity strategy and organisational commitment to address the employment of underrepresented groups, One Manchester is operating 'the Rooney Rule'. This means that we aim to interview at least one ethnically diverse candidate for all roles. We will also interview at least one female candidate for all our roles within our trades and facilities teams where we experience an under representation. One Manchester strives for equality, diversity and inclusion in all that we do. We positively encourage applications for employment from eligible candidates regardless of sex, race, disability, age, sexual orientation, gender reassignment, religion or belief, marital status, or pregnancy and maternity. We are transitioning to a culture where agile working will be a feature of many of our roles. We also try to support and promote a culture of flexible working where possible and practical. If you are interested in a role but require flexibility or part time hours please give us a call and we can let you know if this can be considered for a particular role.

Income Specialist  

Heating Engineer - Multi Skilled Salary: 42,432 Location: Manchester - Agile Full Time, Permanent Closing Date: 26th May 2024 Support our communities. See the difference you can make in our city. At One Manchester we are on an incredible journey to shape our future. The Homes team have recently gone through a restructure, as we have refocused our energy and changed our processes so we can better support our customers and do what matters to them most. As a result, we have a number of exciting new roles which have become available. We have an exciting position available for a Heating Engineer - Multi Skilled to join us! You will carry out the operational duties of a multi-skilled Heating Engineer, including associated works, across the full range of repairs service on all One Manchester`s owned and managed properties and for external clients. What we’re looking for: ACS qualifications CCN1, CKR1, CENWAT1 and HTR1 as a minimum To have served and completed a recognised heating apprenticeship/appropriate NVQ standard, professional or trade qualification Working knowledge of current legislation relating to H&amp;S, CDM and Gas Servicing, Repairs and Installation works Experience of working within a customer service environment Good verbal and written communication skills. Possess a Full UK driving licence. Why take up the challenge with One Manchester? This really is a great place to work. We’ve bags of potential and have huge opportunities waiting to be unlocked. Supportive and flexible, we’re rightly proud of our work and excited about the future. So, challenge yourself to be creative and ambitious and see the difference you can make in our great city. If this sounds like you then apply today, we’d love to hear from you! We own and manage over 12,000 homes in central, south and east Manchester. We have one purpose: to provide good quality homes, great services, and real opportunities for our customers and communities. Our role as a trusted Registered Provider of Social Housing goes well beyond putting people in safe and secure homes. That’s not to say it’s not one our key priorities, it’s simply one of the many things we do to help our customers live happy and fulfilled lives. We put people at the heart of everything we do. We’re constantly evolving as a business to ensure we’re supporting our customers and communities. We focus on improving our communities by offering a range of services, including employment opportunities, building new developments, and ensuring our customers have safe homes to live in. In accordance with the aims of our Equality and Diversity strategy and organisational commitment to address the employment of underrepresented groups, One Manchester is operating 'the Rooney Rule'. This means that we aim to interview at least one ethnically diverse candidate for all roles. We will also interview at least one female candidate for all our roles within our trades and facilities teams where we experience an under representation. One Manchester strives for equality, diversity and inclusion in all that we do. We positively encourage applications for employment from eligible candidates regardless of sex, race, disability, age, sexual orientation, gender reassignment, religion or belief, marital status, or pregnancy and maternity. We are transitioning to a culture where agile working will be a feature of many of our roles. We also try to support and promote a culture of flexible working where possible and practical. If you are interested in a role but require flexibility or part time hours please give us a call and we can let you know if this can be considered for a particular role.

Heating Engineer - Multiskilled

Roofer (Multi Skilled) Salary: 39,570 fantastic benefits Location: Manchester - Agile Full Time, Permanent - 40 Hours Closing Date: To be confirmed Support our communities. See the difference you can make in our city. At One Manchester we are on an incredible journey to shape our future. The Homes team have recently gone through a restructure, as we have refocused our energy and changed our processes so we can better support our customers and do what matters to them most. As a result, we have a number of exciting new roles which have become available. We have an exciting position available for a Roofer (Multi Skilled) to join us! You’ll carry out work with a focus on delivering excellent customer service, along with the an ethos of &quot;Right First Time&quot; always completing a repair where practicable in one visit, ensuring high quality and high standards of performance. You will carry out the operational duties of an all-round multi-skilled Roofer, including associated works, across the full range of repairs services on all One Manchester`s owned and managed properties. You’ll be dealing with customers face-to-face, so you’ll need to have a great level of customer service and a positive and proactive approach to your work. You’ll need to be self-sufficient and able to work independently. What we’re looking for: To have served and completed a recognised trade apprenticeship or appropriate NVQ L3 standard Evidence of key competencies specifically in roofing (core trade), joinery and plumbing. Working knowledge of legislation relating to H&amp;S and CDM. Excellent verbal and written communication skills. Experience of working within a customer facing environment offering excellent customer service. Possess a Full UK driving licence. Why take up the challenge with One Manchester? This really is a great place to work. We’ve bags of potential and have huge opportunities waiting to be unlocked. Supportive and flexible, we’re rightly proud of our work and excited about the future. So, challenge yourself to be creative and ambitious and see the difference you can make in our great city. If this sounds like you then apply today, we’d love to hear from you! We own and manage over 12,000 homes in central, south and east Manchester. We have one purpose: to provide good quality homes, great services, and real opportunities for our customers and communities. Our role as a trusted Registered Provider of Social Housing goes well beyond putting people in safe and secure homes. That’s not to say it’s not one our key priorities, it’s simply one of the many things we do to help our customers live happy and fulfilled lives. We put people at the heart of everything we do. We’re constantly evolving as a business to ensure we’re supporting our customers and communities. We focus on improving our communities by offering a range of services, including employment opportunities, building new developments, and ensuring our customers have safe homes to live in. In accordance with the aims of our Equality and Diversity strategy and organisational commitment to address the employment of underrepresented groups, One Manchester is operating 'the Rooney Rule'. This means that we aim to interview at least one ethnically diverse candidate for all roles. We will also interview at least one female candidate for all our roles within our trades and facilities teams where we experience an under representation. One Manchester strives for equality, diversity and inclusion in all that we do. We positively encourage applications for employment from eligible candidates regardless of sex, race, disability, age, sexual orientation, gender reassignment, religion or belief, marital status, or pregnancy and maternity. We are transitioning to a culture where agile working will be a feature of many of our roles. We also try to support and promote a culture of flexible working where possible and practical. If you are interested in a role but require flexibility or part time hours please give us a call and we can let you know if this can be considered for a particular role.

Roofer (Multi Skilled)

Healthy Homes Repairs Team Leader Salary: 50,558 Location: Manchester - Agile Full Time, Permanent Closing Date: To be confirmed Support our communities. See the difference you can make in our city. At One Manchester we are on an incredible journey to shape our future. The Homes team have recently gone through a restructure, as we have refocused our energy and changed our processes so we can better support our customers and do what matters to them most. As a result, we have a number of exciting new roles which have become available. We have an exciting position available for a Healthy Homes Repairs Team Leader to join us! Reporting to the Healthy Homes Manager, you will manage a team of trade colleagues delivering a proactive, professional &amp; efficient repairs service, with great focus on customer satisfaction. You will be working closely with other sections &amp; departments ensuring we meet our promise. You will coordinate, plan, and manage any disrepair claims ensuring repairs are undertaken promptly, with careful consideration on quality and a 'fix first time’ approach. All works will meet the One Manchester Homes Standard. What we’re looking for: HNC level in a construction related discipline or equivalent through training / relevant experience IOSH Managing Safely Certificate (or equivalent) Full driving license Experience of managing and leading a property maintenance service The ability to lead, motivate and influence a diverse and mobile workforce by example and through persuasion and promoting a one-team approach Significant experience of contributing to the development and achievement of operational plans Why take up the challenge with One Manchester? This really is a great place to work. We’ve bags of potential and have huge opportunities waiting to be unlocked. Supportive and flexible, we’re rightly proud of our work and excited about the future. So, challenge yourself to be creative and ambitious and see the difference you can make in our great city. If this sounds like you then apply today, we’d love to hear from you! We own and manage over 12,000 homes in central, south and east Manchester. We have one purpose: to provide good quality homes, great services, and real opportunities for our customers and communities. Our role as a trusted Registered Provider of Social Housing goes well beyond putting people in safe and secure homes. That’s not to say it’s not one our key priorities, it’s simply one of the many things we do to help our customers live happy and fulfilled lives. We put people at the heart of everything we do. We’re constantly evolving as a business to ensure we’re supporting our customers and communities. We focus on improving our communities by offering a range of services, including employment opportunities, building new developments, and ensuring our customers have safe homes to live in. In accordance with the aims of our Equality and Diversity strategy and organisational commitment to address the employment of underrepresented groups, One Manchester is operating 'the Rooney Rule'. This means that we aim to interview at least one ethnically diverse candidate for all roles. We will also interview at least one female candidate for all our roles within our trades and facilities teams where we experience an under representation. One Manchester strives for equality, diversity and inclusion in all that we do. We positively encourage applications for employment from eligible candidates regardless of sex, race, disability, age, sexual orientation, gender reassignment, religion or belief, marital status, or pregnancy and maternity. We are transitioning to a culture where agile working will be a feature of many of our roles. We also try to support and promote a culture of flexible working where possible and practical. If you are interested in a role but require flexibility or part time hours please give us a call and we can let you know if this can be considered for a particular role.