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<p>Here at GreatFind Recruitment, with 20 years EdTech experience, we specialise in Sourcing IT Talent for Education and the technology sector. Our clients include schools, multi-academy trusts, IT service providers, IT resellers, and educational software providers,</p>
<p>Providing marketing, sales, technical, and operational professionals is our forte. At our agency, we know exactly what skills, personal attributes, and work experience our candidates need to succeed within our clients' businesses.</p>

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We are on the lookout for an IT Infrastructure Project Engineer on behalf of our client, a frontrunner in the provision of IT services, support, and solutions, headquartered in Nottingham. Our client prides themselves on their commitment to the Education sector, consistently placing customer needs at the forefront of their operations. They are known for their innovative approach and collaborative spirit, underpinned by solid values and strategic alliances with leading vendors such as Dell, HP Aruba, Lenovo, and Microsoft, to furnish top-tier IT solutions. Salary: 40,000 per annum (inclusive of 5,000 Car Allowance) Location: Nottingham, with travel across the UK to client sites Additional Requirements: Enhanced DBS Check Necessary The successful applicant will play an integral role in our team, embarking on a career filled with opportunities and enhanced by a comprehensive benefits package, including: Contributory Pension Scheme 25 days of annual leave plus public holidays, with an additional 2 days off during the Christmas period Flexible Working Hours: Monday to Friday, with the option to work remotely for 2 days a week Key Responsibilities: Technical Project Leadership: Spearhead a variety of IT infrastructure projects, overseeing all phases from design to deployment, guaranteeing excellence in delivery. Client Engagement: Initiate project kickoff meetings, draft comprehensive design documents, and ensure thorough customer handover and knowledge sharing. Infrastructure Oversight: Manage the configuration, migration, and testing of technologies encompassing cloud solutions, servers, network infrastructure, and security systems. Collaboration: Liaise with Project Managers, external vendors, and suppliers to achieve project milestones within set timelines. Support and Escalation: Provide occasional third-tier support and serve as a critical escalation point to ensure uninterrupted service for clients. Desired Skills and Experience: Demonstrable track record in deploying IT infrastructure projects, with a preference for those experienced in the educational domain. Proficiency in the Windows Server environment, Azure, Office 365/Microsoft 365, virtualisation platforms, and system management tools. Knowledge of networking, Wi-Fi technologies, and firewall/web filtering devices. Exceptional communication abilities and client engagement experience. Industry certifications from Microsoft (e.g., MCSA, MCSE) are highly regarded. Why Join? Be part of a reputable IT services entity that is committed to delivering excellence and fostering innovation. Engage in a dynamic work environment that supports both personal and professional development. Play a pivotal role in projects that leave a lasting impact on educational and corporate sectors, supported by an attractive benefits package. About GreatFind Recruitment Here at GreatFind Recruitment, with 20 years EdTech experience, we specialise in Sourcing IT Talent for Education and the technology sector. Our clients include schools, multi-academy trusts, IT service providers, IT resellers, and educational software providers, Providing marketing, sales, technical, and operational professionals is our forte. At our agency, we know exactly what skills, personal attributes, and work experience our candidates need to succeed within our clients' businesses. We are an equal opportunity provider. Please note that as a result of the high volume of applications we receive, we may not be able to provide individual responses to each application. If you have not received any communication from us within three business days, please consider your application unsuccessful.

IT Infrastructure Project Engineer

A customer-focused, highly technical and enthusiastic IT Support Engineer is needed to support an independent school in the Fulham / Kensington area. This great opportunity has a salary of up to 35,000 plus fantastic benefits and annual leave! Please note you must have experience working within Schools, Colleges or the education sector! Role Overview In this role, You will be responsible for providing IT support and strategic advice to students, teachers and school staff to ensure the technical side of learning and school systems are running smoothly. Responsibilities: Providing technical support in resolving IT incidents. Act as a lead point of contact for IT issues in allocated schools. Managing, monitoring, and maintaining the school's IT systems. Monitoring all hardware and software on the school grounds. Providing assistance to school IT leaders in developing and implementing their IT strategies. Install and update all school IT systems. Maintain accurate documentation and a structured process for managing IT changes. Ensure that escalated IT issues are resolved within the school's service level agreements. Assuring ICT systems are fully functional, robust and secure at local schools through appropriate policies and procedures. Ensuring all IT changes are managed in a structured way and documented correctly. Making sure that all reported incidents are resolved efficiently. Essential Qualifications and Experience: Experience working in a similar role with a school, college or education institute. Excellent understanding of school IT systems. Strong technical skills, including Microsoft products - Active Directory &amp; Group Policy, Windows 10, Windows Server 2012 and Microsoft 365. Impeccable written and verbal communication skills. Experience in diagnosing and resolving technical errors. Person Specification: Passion for IT. Customer Focused. Attention to detail. Multitasker. Strong analysis skills. Apply Today! About GreatFind Recruitment Here at GreatFind Recruitment, with 20 years EdTech experience, we specialise in Sourcing IT Talent for Education and the technology sector. Our clients include schools, multi-academy trusts, IT service providers, IT resellers, and educational software providers, Providing marketing, sales, technical, and operational professionals is our forte. At our agency, we know exactly what skills, personal attributes, and work experience our candidates need to succeed within our clients' businesses. We are an equal opportunity provider. Please note that as a result of the high volume of applications we receive, we may not be able to provide individual responses to each application. If you have not received any communication from us within three business days, please consider your application unsuccessful.

2nd Line Support Engineer

We are recruiting for our client a leading IT support and managed services provider catering to educational, charitable, and small business sectors. Join our esteemed client's team as they expand their IT support division and look to appoint a Helpdesk Technician. Benefits: Competitive pension scheme 25 days annual leave (plus bank holidays), increasing by 1 day per year up to 33 days Maternity and adoption benefits after one year of service Participation in Cycle to Work and Travelcard Loan schemes. Comprehensive annual professional development Core Responsibilities: Provide first-line support, addressing technical issues promptly. Log and prioritise support requests, ensuring adherence to SLAs. Collaborate with the team to resolve tickets efficiently. Maintain IT asset inventory and support procurement. Update knowledge base articles for seamless operations. Assist with technical support during school functions. Candidate Requirements: Experience in IT support, ideally within educational settings. Strong problem-solving skills. Excellent communication and organisational abilities. Desirable: Microsoft Certifications in Azure, Server Administration, or Operating Systems. Proficient in Microsoft and Google Workspace administration. Why Join: Contribute to a team dedicated to excellence and innovation. Enjoy a supportive work environment that fosters professional growth. Make a meaningful impact on education while enjoying comprehensive benefits. About GreatFind Recruitment Here at GreatFind Recruitment, with 20 years EdTech experience, we specialise in Sourcing IT Talent for Education and the technology sector. Our clients include schools, multi-academy trusts, IT service providers, IT resellers, and educational software providers, Providing marketing, sales, technical, and operational professionals is our forte. At our agency, we know exactly what skills, personal attributes, and work experience our candidates need to succeed within our clients' businesses. We are an equal opportunity provider. Please note that as a result of the high volume of applications we receive, we may not be able to provide individual responses to each application. If you have not received any communication from us within three business days, please consider your application unsuccessful.

Helpdesk Technician

Seeking a dynamic Senior IT Engineer to fortify our respected educational client's digital landscape. This pivotal position will be at the forefront of driving technological efficiency across the institution, thereby enhancing our educational capabilities. As an integral member of our team, the successful applicant will be rewarded with a fulfilling career trajectory and an attractive benefits package, including: A competitive pension scheme. A generous allocation of 30 days' annual leave. Maternity and adoption benefits after a year of service. An option for sabbatical leave following five years of service (unpaid). Participation in the Cycle to Work and Travelcard Loan schemes. Comprehensive annual professional development. Core Duties: Spearhead the IT service desk's daily functions, ensuring swift resolution of technical issues and system maintenance. Effectively manage and resolve service desk inquiries in line with Service Level Agreements (SLAs). Administer user roles and permissions across diverse systems, including Azure MS365 and Google Workspace. Supervise the maintenance of servers and network switches, including regular updates and patches. Liaise with external vendors for hardware repairs and maintenance. Maintain an accurate IT asset inventory and support procurement initiatives. Keep our knowledge base and user manuals current, aiding in seamless IT operations. Promote effective communication with both faculty and students to ensure optimal IT service delivery. Offer technical assistance and photography support at various school functions. Candidate Profile: Proven experience in educational environments, leading IT initiatives. Exceptional problem-solving abilities with a solid background in network management. Outstanding communication and organisational competencies. Microsoft Certifications in Azure, Server Administration, or Operating Systems at the Associate level are desirable. Proficiency in administrating Microsoft and Google Workspace environments. Why Join: Join an institution where excellence and innovation in education are paramount. Thrive in a vibrant work setting that fosters professional advancement. Contribute meaningfully to the educational journey of children and young adults, backed by a comprehensive benefits structure. About GreatFind Recruitment Here at GreatFind Recruitment, with 20 years EdTech experience, we specialise in Sourcing IT Talent for Education and the technology sector. Our clients include schools, multi-academy trusts, IT service providers, IT resellers, and educational software providers, Providing marketing, sales, technical, and operational professionals is our forte. At our agency, we know exactly what skills, personal attributes, and work experience our candidates need to succeed within our clients' businesses. We are an equal opportunity provider. Please note that as a result of the high volume of applications we receive, we may not be able to provide individual responses to each application. If you have not received any communication from us within three business days, please consider your application unsuccessful.