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Workshop Controller - Workshop Supervisor - Commercial Vehicles - HGV

Workshop Controller - Workshop Supervisor - Commercial Vehicles - HGV

Posted 5 September by CareerStone
Easy Apply Ended

workshop Supervisor - Service Manager - HGV - commercial Vehicles - Service Supervisor - Workshop Manager is required for a UK and International Truck, trailer and commercial vehicles rental organisation. The role is to manage the commercial vehicle workshop in terms of efficiency, cost containment, customer service levels, maintenance standards and safety performance. Organise workshop workload ensuring company quality and efficiency standards are achieved.
Supervises workshop employees and monitors performance levels.

ROLE: Workshop Supervisor

LOCATION: Rainham, Essex

BASIC SALARY: £38,952.58 PA

SHIFTS: Monday to Friday: Early and late shift rotating.


·Ensure Ryder Health & Safety policies and procedures are actively followed

·Ensure the workshop is in compliance with regulatory bodies

·Ensure vehicle compliance is maintained

·Implement and maintain company policies and campaigns

·Work with Workshop Manager to ensure location operates effectively and is compliant

·Responsible for safe and effective operation of the workshop

·Control maintenance expenditure through formal pre-approval of repairs for each work order

·Deliver maximum utilisation and productivity of Technicians

·Ensure all workshop performance standards and procedures are followed

·Ensure maximum vehicle reliability and uptime

·Identify maintenance cost savings and performance improvement opportunities

·Authorises repair expenditure within designated limits

·Authorises overtime

·Provide proactive advice and support to customers to assist them in safe and cost effective operation of vehicles

·Responsible for ensuring that each work order accurately details the work carried out with appropriate work order comments where necessary

·Prior to work order approval, is responsible for ensuring that the repair data and information on each work order matches the corresponding service documentation

·Ensure effective communication to Workshop Manager regarding any issues likely to affect customer service

·Maintain effective relationships with internal customers and


·Ensure safe working practices are observed by all workshop staff

·Ensure a highly productive and motivated workforce dedicated to high quality vehicle maintenance

·Maximise productivity in all workshop staff

·Monitor sickness, absenteeism, punctuality and advise Workshop Manager

·Identify and bring to the notice of the Workshop Manager any manpower issues

·Assist in the co-ordinating of technical training requirements

·Assist the Workshop Manager in the preparation of performance appraisals

·Promote Ryder quality and continuous improvement process

·Establish and maintain quality customer, vendor and location staff relations

Essential Qualifications

·Engineering qualification (likely to be gained in an LGV environment) achieved through a recognised formal training programme

·Full UK Driving Licence - LGV preferable

·IT literacy - including MS Word, MS Excel

·Good levels of numeracy, literacy and verbal communication

Desirable Qualifications

·English and Maths at GCSE level, or equivalent

·ECDL Qualification


·Relevant experience in commercial vehicle repair and maintenance

·Strong technical/maintenance background

·Strong communication skills

·Strong organisation skills/time management

Required skills

  • HGV
  • Mechanic
  • Commercial Vehicle
  • Trucking

Reference: 36035695

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