Workshop Controller - North West London

Posted 3 April by HCP INTERNATIONAL Easy Apply

Do you live within commutable distance of North West London and have a vast amount of workshop experience?

My client is actively seeking a personable Workshop Controller who will be able drive the business and quality objectives forward while representing their brilliant brand. In return you will receive a fantastic overall salary package of £54,000 along with many other exciting benefits.

If successful, you will be responsible for...

  • Leading and developing a team of hard working Technicians with the workshop while motivating them to maximise quality, overall efficiency and productivity
  • Monitoring Technicians efficiency to ensure their targets are being met and exceeded as well as arranging relevant training when suitable
  • Keeping track and calculating the efficiency and productivity in the workshop
  • Communicating professionally with customers in regards to updates or any delays with their vehicle and making sure their expectations are exceeded
  • Distributing and allocating workloads amongst the team within the workshop
  • Ensuring all repairs are completed accurately and ensuring all relevant documents are filled out
  • Communicating daily with staff within the workshop as well as Service Advisors in order to update them on the progress of customers vehicles
  • Upholding the highest level of customer service
  • Complying with company Health and Safety standards and policies

What are we looking for in you?

  • You will be able to work a 40-hour week; Monday to Friday 8:30am - 5:30pm with a Saturday morning on a rota basis
  • A solid working history as a Workshop Controller is vital for this role
  • Main dealership and prestige experience is crucial to be considered
  • Proven background of leading and managing, successfully, a large group of Technicians
  • The ability to demonstrate strong leadership and communication skills
  • Full UK Driving Licence
  • Excellent work ethic and team player
  • Good communication skills
  • Up to date automotive knowledge and the drive to learn new things

What is in it for you?

£36,000 basic with an achievable and outstand £54,000 OTE

Full brand training development

Overtime is available

Company pension scheme

Outstanding progression opportunities

Staff discounts

HCP International is acting as an Employment Agency in relation to this vacancy.

Reference: 34547683

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