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Workshop Controller - Bromley

Posted 3 April by HCP INTERNATIONAL Easy Apply Ended

Are you a Senior Service Advisor or Master/Diagnostic Technician looking for a step up? Or even a Workshop Controller just looking for a new challenge? If you answered yes to one of these questions then exciting opportunity is perfect for you.

Based in the market town of Bromley a Workshop Controller is required to join a highly driven and customer focused dealership.

What will you be responsible for?

  • Leading, motivating and developing a team of 10 Technicians with the workshop to maximise quality, overall efficiency and productivity
  • Monitoring individuals' efficiencies to ensure targets are being met and exceeded as well as arranging relevant training when suitable
  • Keeping track and calculating the efficiency and productivity in the workshop
  • Communicating professionally with customers in regards to updates or any delays with their vehicle and making sure their expectations are exceeded
  • Distributing and allocating workloads amongst the team within the workshop
  • Ensuring all repairs are completed accurately and ensuring all relevant documents are filled out
  • Communicating effectively with staff within the workshop as well as Service Advisors in order to keep them updated with the process of customers vehicles
  • Maintaining the highest level of customer service
  • Adhering to company standards and policies

What previous experience and skills are required?

  • Proven background of leading a successful workshop of Technicians
  • A Senior Service Advisor, Master or Diagnostic Technician considering a step up
  • Full Driving Licence
  • Confidently lead and drive a team
  • Main dealership experience is vital for this role
  • Flexible individual who can demonstrate strong leadership and communication skills
  • Ability to adhere to deadlines while working in a busy environment

What is included if successful?

A basic salary of £30,000 - £32,000 is on offer plus an achieve OTE of £40,000 - £42,000

You will be required to work Monday to Friday 8:00am - 6:00pm and 1 in 3 Saturday mornings 8:30am - 1:00pm

Full brand training and development

Fantastic future progression opportunities

Company pension scheme

HCP International is acting as an Employment Agency in relation to this vacancy.

Required skills

  • workshop manager
  • senior technician
  • workshop
  • master technician
  • senior service advisor
  • workshop controller
  • diagnostic technician
  • workshop team

Reference: 34528242

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