An exciting opportunity has arisen for an experienced Works Co-ordinator to join our client on a permanent basis. A well established organisation they are a market leader in their field and are experiencing continued growth allowing them to add to their existing team.
A forward thinking company they strongly believe in providing full support and training to all employees allowing you to reach your full potential. Their office environment is fast paced and you will be a key player within this friendly team ensuring that clients requirements are met.
The overall purpose of the role will be to ensure the operations of all works are planned, organised and run efficiently maximising utliisation and profitability on all units whilst maintaining high levels of customer service. Key duties will include:
Managing and administering the Works Programme/Schedule
Being the first point of contact for all customer enquiries you will ensure that issues are resolved quickly and effectively
Raising jobs on the system, dispatching to crews and processing through to invoice
Check all field paperwork against invoice to ensure company policies and procedures are followed
Effectively managing resources to ensure personnel and equipment are on site on time
Ensuring site access is provided and staff are fully prepared and equipped to avoid turnbacks
Managing fleet waste and highlighting any non-compliance issues
Completing survey notes and reports
Be part of the On Call Rota (1 weekend in 3)
Overseeing service schedules of vehicles
This role is demanding and as such you will have a good eye for detail with the ability to work under pressure to deliver results. Strong organisation and communication skills will allow you to solve problems and make decisions whilst demonstrating a commitment to delivering customer service excellence. A proven track record within a similar role is essential along with a flexible and positive attitude.
In return they offer a competitive salary commensurate with your experience and a great package. If you feel that you have the skills and experience we are looking for apply now!
Please be aware, due to the large volume of applications we receive; only short listed candidates will be contacted.