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Workplace Solutions Lead

Posted 14 December 2017 by CBRE Global Workplace Solutions Ended

The purpose of the role is:

CBRE Global Workplace Solutions is a leading global provider of integrated facilities and corporate real estate management. We are recruiting a Workplace Solutions Lead to join the team located at Orange Tower, Media City UK, 112 Broadway, Salford. The successful candidate will be responsible for: a single client point of contact; visitor inductions; coffee equipment and supply; breakfast arrangements; and substitute/cover for Workplace Solutions Assistant duties as required.

Key Responsibilities:

General:

  • Working hours required 08:00- 17:00
  • Supervision of Workplace Solutions Assistant role
  • Single point of client contact
  • Escalation point for supply partners e.g. Off-site Print and Archive service lines
  • Work closely with, and be a substitute for, the Workplace Solutions Assistant to ensure all duties are fully covered

Access & storage:

  • Manage visitor on-line system, to update Peel security each day with upcoming visitors
  • Carry out site induction for visitors and contractors
  • Managing access to welfare room (nursing mothers/prairie room/first aid room)
  • Managing cycle locker storage

Kellogg’s product/stock:

  • Ordering stock from warehouse
  • Re-stocking staff shop
  • Serving within staff shop for 1hr a day

Coffee equipment:

  • Management of coffee suppliers
  • Ensure coffee machines are cleaned as required
  • Dealing with supplier for equipment breakdown and maintenance

Breakfast arrangements:

  • Stocking cereals, clearing and refilling asrequired
  • Ordering and replenishing milk for breakfast bar and remotekitchens

Hospitality:

  • Hospitality scheduling/ordering asrequired

Education

  • Secondary education equivalent to 5 GCESs or better, Maths & English grade C or above

Skills

  • Exceptional customer service skills
  • Strong written & oral communication skills
  • High degree of numeracy
  • PC literate

Knowledge

  • Team supervision
  • Hospitality & catering
  • Stock control
  • Reception duties
  • Postal services
  • Courier services
  • Printing services
  • Archiving services

Experience

  • Customer services
  • Reception services
  • Catering/hospitality
  • Supervision of staff
  • Stock management
  • Managing contractors

Aptitudes

  • Professional and highly organised
  • Customer focused
  • Proactive
  • Problem solver
  • Pragmatic approach

Reference: 34030629

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