Working from Home - German Customer Service Agent

Posted 2 November 2020 by NL Recruitment

Working from Home (will be required to return to office when suitable to do so)

£10 p.h - Weekly Pay

Target Based Bonus

We're looking for a German-speaking Inbound Customer Service Agent to join one of Europe's largest outsourced centres. You will be confident at dealing with customer queries and ideally have a strong background within call centres previously. Although this is a German-speaking role, excellent verbal and written English skills are also essential.

The role:
- Making outbound calls to potential and existing residential customers on behalf of one of the largest and well-known family holiday and breaks company in the UK
- Handling inbound calls from German customers
- Flexible / Adaptable working in a fast-paced environment
- Maintain a positive attitude in handling calls professionally

The Candidate:
- We are looking for determined and professional candidates.
- No experience needed.
- You will however have excellent communication skills and be happy to work in a target-based environment.
- Full training will be provided usually over 5-10 days.

Hours of work:
Monday to Sunday on a shift rota basis
(The shifts will usually be 8.00am-4.00pm or 12am-8pm. Flexibility towards shifts is required as per work floor requirements)

Please reply to this advert with a copy of your CV and a Consultant will be in touch with you.

Owing to the nature of this position, any offer of employment will be subject to a satisfactory checking report from the Disclosure and Barring Service.

Required skills

  • Call Centre
  • Communication Skills
  • Customer Service
  • Sales

Application question

Do you speak German and English fluently?

Reference: 39739084

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