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Workforce Operations Manager - Payroll

Posted 4 January by Redwood Search Featured Ended
Workforce Operations Manager – Payroll Division
Worcester
£35k plus £2k bonus

Redwood Search are working with a leading organisation based in Worcester who are expanding nationally and now have an exciting opportunity for an experienced manager within payroll and accounts. Previous experience of managing people to help motivate and develop a team to improve overall performance and generate outstanding results in order to maintain and exceed company values is essential to ensure a first-class service is delivered to internal and external customers.

The Role:

  • To lead the payroll and pensions function, responsible for the preparation and production of weekly outsourced payrolls, ensuring that all staff are capable of regularly generating accurate and timely payments for clients and their staff, in accordance with both statutory and company rules.
  • To drive for performance improvement and results through innovative practice, continual improvement and performance management to deliver organisational priorities.
  • To ensure that a strong performance culture is maintained that attracts, values and retains the most talented and quality payroll staff.
  • To work collaboratively as part of the management team to deliver the shared goal of world class service to internal and external customers


Main Duties and Responsibilities for this position:

  • Ensure accurate and timely payroll processing including month end and year end reconciliation
  • Ensure compliance with all relevant payroll related legislation and statuary obligations
  • Anticipating and keeping the business and Service Centre up to date on forthcoming legislative changes, ensuring necessary system changes are implemented at the required time
  • Identify and manage projects to improve payroll and pension systems, processes and procedures enabling the delivery of world class standards within the payroll function, and Service Centre
  • Provide leadership and direction to the Payroll function and act as a role model across the Service Centre
  • Lead and manage Payroll Supervisors and the Payroll function on a day to day basis and monitor performance ensuring all operational activities are carried out within key performance indicators (KPIs) and service levels agreements (SLAs)
  • Ensure that a strong culture of teamwork is maintained aligned to the company core values.
  • Responsible for the management of team training and development needs, ensuring that appropriate training/support is given so that team members have the necessary skills to carry out their work to the required standards.
  • Provide innovative solutions and insight to drive the department forward – specifically for process re-design, software specification and set up
  • Facilitate problem solving and collaboration and act as a point of escalation
  • Maintain confidentiality at all times

Essential Qualifications Required:

  • Degree or equivalent qualification in a relevant subject or appropriate level of professional expertise or demonstrable equivalent experience working within a Payroll and/or Service Centre environment
  • Evidence of continuing professional development


Knowledge and Experience Required

Essential:

  • Understanding of income tax, NI, UK Payroll legislation and the HMRC
  • Understanding of interfaces between payroll, finance and pension
  • Proven track record in building and leading a world class culture in the provision of services within a complex organisation
  • Effective leadership and development of large teams and direct reports
  • Performance management and delivery of Key Performance Indicators (KPIs)
  • Knowledge and experience of producing payroll related computerised client and performance related management information reports
  • Proven track record in systems development and process re-engineering to streamline and reduce transactional payroll processes
  • Effective leadership and development of large teams and direct reports
  • Performance management and delivery of Key Performance Indicators (KPIs)
  • Knowledge and experience of producing payroll related computerised client and performance related management information reports
  • Proven track record in systems development and process re-engineering to streamline and reduce transactional payroll processes


Please contact Michelle McGovern at Redwood Search in Worcester for more information on the role and the company and to see if this position matches your current job search

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Reference: 34137173

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