My client who are a leading third party logistics company with a world wide presence are looking for a WMS Systems Engineer (Dispatcher).
- Lead the technical delivery of the Matrix WMS STANDARD and EXPRESS products using the defined tools and processes. Working with the local cluster and my clients wider IT teams as required
- Deliver WMS configuration in line with specified and document changes
- Provide technical consultancy to the my clients WMS Strategy and Design team around the capabilities of the product, aligned with the strategy and principles laid down by the my clients WMS specialist team
- Provide assistance to the my clients global support teams as required for the investigation and resolution of issues
- Produce technical specifications to clearly outline configuration changes required to meet a functional requirement
- Manage the deployment of WMS configuration through the application environments. This includes the preparation of release instructions to the required level, liaising with the support team who complete the activity, and working with the business teams to ensure they are fully informed.
- Complete the analysis, delivery and deployment preparation of business as usual changes to config of running sites. Identifying and raising any risk associated with the requested change
- Continually develop knowledge and skills around the WMS products used by my clients WMS Specialist team to ensure they remain up to date with the offering of the product and the functionality with them
- Work with all levels of the organisation as an ambassador and expert for my clients WMS Products, being able to fully describe the functionality available and clearly outline the strategy and principles positively.
- Provide out of hours support during the go-live phase of a project, as required.
- Provide on-site presence for implementations of my clients WMS products as appropriate, guiding and influencing partners to take actions to ensure smooth transitions, gathering operational feedback for roadmap items and providing operational challenge as necessary.
- JDA Dispatcher configuration skills
- Experience of iReports
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