Welfare Support Advisor (Debt and Benefits)

Posted 9 March by South Tyneside Homes Featured

We are looking to appoint a Welfare Support Advisor, on a permanent basis to provide specialist debt and benefit advice to the residents of South Tyneside.

The person will have experience of dealing with complex debt and welfare benefit cases, maximising income, and knowledge of how Welfare Reform affects both residents and the organisation. Ideally you will be a member of the Institute of Money Advisors and have a Certificate in Money Advice Practice

The person we are looking for will be a team player, able to apply their skills effectively, who have commitment and are enthusiastic and passionate about delivering excellent customer service and supporting colleagues in their day to day duties. This is a busy front line service where you will work towards both individual and team targets.

This position will be based at South Shields Town Hall, however there is also a requirement to deliver outreach sessions once a week in your individual area. You must be flexible and prepared to carry out home visits and travel to various locations to speak to customers where required so access to a car is essential.

You will be able to take advantage of:

  • Our Local Government Pension Scheme
  • Occupational health
  • Appropriate training courses
  • Flexitime scheme
  • Generous annual leave entitlement.

If you are interested:

If you are interested in one of our positions, full details and an application form can be found on our website under jobs.

Application forms need to be returned by noon on Friday 23rd March 2018. BT Typetalkers welcome.

Diversity is about meeting the needs of a broader range of people so that no one is excluded because they have different needs, different expectations, or because they need to access services in different ways. Please do not hesitate to contact us if you have any specific requirements during the application process.

Reference: 34646016

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