Welfare, Benefit and Debt Advisor

Posted 17 November by Venn Group

The contract recruitment specialists

Welfare, Benefit and Debt Advisor

Location: Gloucestershire

Length: 2 year fixed term contract

Hours: 37 per week

Venn Group's South West Housing team are recruiting for our esteemed social housing client who is looking for an knowledgeable Welfare, Benefit and Debt Advisor to join their growing team on a 2 year fixed term contract.

Daily duties will include:

  • Provide an effective benefit and budgeting service, proactively working with tenants to ensue that benefit take up is encouraged and maximised
  • Ensure that debt management issues are addressed and are affordable
  • Provide a full range of services to customers assisting them through the changes brought by the welfare reforms
  • Representing clients at Personal Independent Payment (PIP) Medical appointments
  • Ensure that customer's benefits and housing claims are correctly completed within relevant timescales
  • Assist customers with full money advice, budgetary planning and provide debt counselling where necessary to help them prioritise any debts
  • Work with Income Collection and Neighbourhood Housing teams in aiding tenancy sustainability and aiding in complex cases that would be beyond the teams remit
  • Develop effective partnerships with other statutory and voluntary agencies
  • To work together with the Welfare, Benefit and Debt Assistant in aiding tenancy sustainability

Essential requirements:

  • Strong demonstrable experience in welfare and benefits advice
  • Ability to represent the organisation at court for escalated cases
  • Driver with own car

To apply for this role or to find out about other Social Housing jobs, please contact Isobel Phillips or Riley Garnett on the South West Housing team on or alternatively email

Reference: 33833340

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