Weekend Administrator

Posted 8 December 2021 by Adecco
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Adecco are currently recruiting for a Weekend Validation & Funding Administrators for our Automotive Manufacturing client .

Validation & Funding Administrator - Redhill Surrey

Part time weekend work - 16 hours per week Saturday and Sunday work

Primary purpose of the role

To provide an efficient, accurate and timely funding service to our dealer network and the sales force, by communicating in a professional manner and maintaining a high-quality standard.

Main responsibilities

  • To ensure new business documentation is processed accurately within company procedures, risk rules and service levels, whilst maintaining quality customer care.
  • To check documents and analyse underwriting requirements to ensure correct funding in accordance with the terms of acceptance.
  • Liaise with our Dealer Contact Centre team to ensure all documents and queries are dealt with in a prompt, efficient and professional manner.
  • To resolve "snagged" documents effectively by liaising with the Dealer Contact Centre team.
  • To assist with the preparation of departmental reports when needed.
  • Develop and maintain a thorough knowledge of PSA Finance UK, procedures and company policy, whilst keeping up to date with any changes.
  • Ongoing review of departmental processes and making recommendations for improvements.
  • To train of colleagues arriving to the same position.
  • To work effectively as part of a team to achieve team and organisational goals.
  • Undertake ad-hoc duties as and when required the Management team.

Skills required include

  • You will be expected to use their own initiative to prioritise workloads and to make decisions that will ensure delivery of all objectives whilst adhering to company policies.
  • Effective time management with the ability to prioritise tasks
  • Microsoft office - Excel, Word, PowerPoint (basic level)
  • Attention to detail.
  • Good level of verbal and written communication skills.
  • Good level of customer service-based skills
  • Must be a team player with the ability to work off own initiative

Working environment

  • This is an office-based role that offers a flexible approach to working hours requiring an organisation by shift pattern for a 7 days service to dealers network
  • Working relationships with the Dealer Contact Centre, dealer network and sales teams ensuring that all queries are effectively resolved and all opportunities are taken to improve the services provided to them whilst maintaining controls.
  • This is an environment with tight deadlines and challenging SLA's. Work is dictated by incoming documents via Cide which demand high levels of productivity at key peak periods throughout the year.
  • Dealer contact is via chat, phone and e-mail when needed to support Dealer Contact Centre in peaks of activity

Adecco acts as an employment agency for permanent recruitment and an employment business for the supply of temporary workers. The Adecco Group UK & Ireland is an Equal Opportunities Employer.

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Reference: 44973951

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