Warranty Administrator

Posted 22 February by Inchcape Retail Limited

Warranty Administrator - VW Van Centre Chelmsford

Job purpose:

The Warranty Administrator is responsible for submitting accurate warranty and goodwill claims on a daily and weekly basis, and to efficiently and accurately administer manufacturer warranty systems.

Role Requirements

To be a success in this role, you will have

* Training on Manufacturer Warranty Standards

* Computer Literate

* Previous experience of working in a warranty or insurance claims assessment role is desirable

* Experience of interpreting technical information

* Experience of working with standard forms and documentation processes

* Numerate and used to working with financial statements

Your Responsibilities

* Ensure all policy claims are quickly dealt with and customer reimbursements are correct.

* Effectively control retail dealers input/ouput claims.

* Be actively involved in costing and ensure the procedures adopted by the Workshop Controller are in line with established procedures.

* Ensure that all documentation is completed in line with the Assurance Policy

* Maintain high standards of control over displaced material returned.

* Check and clear weekly statement and query any overdue claims, or claims not paid or any discrepencies in payment.

* Prepare all warranty claims for submission for payment.

* Ensure that company standards are followed in relation to control of funds, remised, vehicles, and other company resources.

* Ensure that steps are taken to ensure safe working processes are followed and provision of H&S legislation are complied with


Warranty Administrator will receive an excellent salary, we also offer great benefits including:

22 days holiday, rising to 25 after 5 years,

Company pension scheme,

Life assurance,

Childcare voucher scheme,

Discount gym membership,

Vehicle purchase discount,

Employee Advantage - retail discounts with over 3000 retailers and Cycle to work scheme

Reference: 34533478

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