Warehouse, eCommerce, Retail, Front Line Manager

Posted 20 September by Delamode PLC

Do you posses a 'cando’ attitude and are currently looking for a new challenge within a fast paced, rapidly growing company?

We are looking for an experienced Front Line Manager to join our existing and expanding team. This is a demanding position that will require working to strict deadlines within an ecommerce environment. This role will join an existing team and have support from other front line Managers and senior team members.


To manage operational processes while also ensuring the effective flow of goods into, through, and out of the warehouse. Possessing the ability to challenge existing processes with an eye for detail, to ensure that practices are continuously updated and operating in the most cost efficient manner.


  • Identify, design and implement succession plans for key employees.

  • Design, monitor and update KPI’s for department report meetings

  • Ensure storage space is optimised and used efficiently

  • Ensure picking and packing procedures are efficient and optimised

  • Oversee inventory including stock takes and ensuring stock integrity at all times

  • Ensure warehouse is kept clean and tidy at all times

  • Ensure customer service level meets company objectives, through measuring and taking corrective action where necessary.

  • Manage, support and coach operational staff

  • Recruit, induct, train new team members

  • Ensure that all Environmental, Health and Safety (EHS) policies and procedures are being adhered to by the team at all times. Proactively lead EHS improvements. Report and act upon any issues. Take ownership for any investigations required as a result of any incident reports.

  • Monitor staff rotor and plan resources during busy periods (Xmas, black Friday, Promotions)

  • Producing regular reports and statistics on a daily, weekly and monthly basis for direct manager.


Delamode UK is a pioneering international logistics and freight forwarding company, providing award winning supply chain solutions. Established for over 25 years, Delamode is renowned for delivering high quality and cost effective road transport services between the UK and Europe. Additionally, Delamode provides fully integrated logistics and fulfilment solutions for the B2B, fashion and e-commerce sectors B2C.

Required skills

  • Ecommerce
  • Front Line Management
  • Online Retail
  • Warehouse Management
  • B2B2C

Application questions

Have you experience of ecommerce / online retail operations?
Have you any experience of managing teams?
Do you have any formal H&S training?

Reference: 36162847

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