Warehouse Assistant / Driver

Posted 2 November by Directions Recruitment Specialists

Reports to Warehouse Manager

Hours:- 08.00 - 17.30 Monday - Saturday (5 days per week)

Your role is to assist the Warehouse Manager with the following tasks:

· Deliver excellent customer service that exceeds all customers expectations

· Comprehensive product knowledge (Enabling alternatives to be suggested to customers and expert advice given)

· To deliver goods to customers mainly in a transit size vehicle.. There will be no over night stays and deliveries will be mainly in the South and up to the Midlands. For insurance purposes , no more than 3 points on driving license.

· Take in deliveries and follow the Company processes to conclusion

· Pass all completed delivery notes onto the Customer Service team

· Arrange return of incorrectly delivered or damaged goods, complete a "Returns" note and inform supplier

· Prepare and check outgoing deliveries ready for the following day

· · Keep the Sold Pile and corresponding paperwork in order

· Keep warehouse, yard and damaged door area clean and tidy

· Solve all warehouse related 'problems’ i.e. roller shutter, forklifts, lights etc.

· Ensure that all customers are dealt with efficiently, courteously and as promptly as possible

·

· Deal with customer complaints/enquiries and follow them through to a satisfactory conclusion

· Keep paperwork precise and clear so that tasks may be followed by colleagues

· Ensure all promises made to customers are realistic, achievable and are completed

· Ensure that all Company systems and procedures are followed at all times

· Keep a tidy, safe working environment following all Health and Safety procedures

· Prepare and assist with biannual stock checks adhering to Company procedure

· Supplied company uniform to be worn at all times and kept neat, clean and presentable

· Assist with the training and development of all new recruits

· Be prepared to deputise effectively in the absence of the Warehouse Manager/Supervisor

· Wherever possible, identify improvements to processes to enhance customer service, reduce costs, improve margin etc.

· Report any Health and Safety issues to your Line Manager

· Take on any reasonable ad hoc duties to ensure the smooth running of The Company

Application questions

Full Uk driving license with no more than three points?
Reach license or Couterbalance licence?

Reference: 33700082

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