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Warehouse Administrator

Posted 31 January by Geodis Ended

GEODIS is a Supply Chain Operator ranking among the top companies in its field in Europe and the World. GEODIS, which is part of SNCF Logistics, which in turn is a business line of the SNCF Group, is the number one Transport and Logistics operator in France and ranked number four in Europe.

We pride ourselves in managing our customer supply chain by providing end-to-end solutions enabled by our excellent infrastructure, team members, processes and systems. Our core values, mission and vision reflecting who we are as an organisation.


We are currently recruiting for an Office Administrator to work within a fast paced office in one of our warehouse in Leicester. Do you possess excellent organisation skills, great attention to details and can deliver quality service to our clients? Then we would love to hear from you.

Key responsibilities

  • Make scheduled service calls to ensure that new clients are nurtured into the business.
  • Updating internal CRM system if required.
  • Quote, Confirm in writing, log and follow up "one off" shipments based on company pricing rules and regulations.
  • Ensure all complaints are documented and each of them properly investigated, making sure that the clients receive a response and a lasting corrective action is taken.
  • Ensure all claims are entered on SQI system and all documents forwarded to claims administrator.
  • Ensure accurate and timely sorting, logging and distribution of incoming mails, parcels in line with your department.
  • Ensure KPI reports are updated for all clients in our portfolio.
  • Manage clients tracking enquiries and ensure response is in accordance with client SOP and / Or client service level.
  • Respond to other verbal enquiries as received and ensure answered are provided.
  • Compare turn over to previous trading ensuring that the level of profitability is in line with the original expectations.


  • Has worked in a logistic environment.
  • Excellent attention to detail
  • Highly organised and very effective.
  • Excellent excel and Microsoft office skills
  • Great interpersonal skills
  • Excellent initiative and time management.
  • Fluent in local language, comfortable in English and other languages that the job require.
  • Ability to easily build a rapport with clients and colleagues.
  • Knowledge of company goals

Behavioural Competencies

  • Ability to create and develop opportunities.
  • Ability to use time efficiently.
  • Open minded, good communicator (aware of cultural differences).
  • Self-motivated and capable of handling multiple tasks simultaneously.
  • Strong interpersonal skills.
  • Good team player.
  • Well organised.
  • Quality focused.

Job Type: Permanent

Shift Pattern : Split shift 06:00am to 2:00pm and 2:30am to 11:00pm

Salary: £19,000.00 /year

Job Type: Permanent

Salary: £19,000.00 /year

Reference: 34366260

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