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Warden - Part Time

Warden - Part Time

Posted 20 October by Residential Management Group Ltd
Easy Apply Ended

Warden

Location: Brierley Green NG42PP

Part Time 15 hours per week Monday - Friday 8.30am-11.30am

£6,826 per annum

Driving licence is required.

The Role of the Warden:

  • To develop, deliver and co-ordinate services in a variety of settings. Maintain and develop quality support services in line with policies, procedures and good practice.

Key Responsibilities of the Warden:

  • Monitor quality of services provided to customers by other Group companies and others.
  • Ensure all administration is up to date on a daily basis, including handover notes to the Response Centre.
  • Prepare records detailing the needs of the residents
  • Ensure high standard of house keeping is maintained
  • Maintaining a daily log of significant events and activities on the scheme generally and specifically to the health and welfare of residents
  • Providing help, comfort and general assistance to residents in the case of accidents or illness until support from relatives/statutory services are available.
  • Carry out risk assessments and other Health and Safety monitoring ensuring Group Health and Safety procedures are adhered to and any Health & Safety issues escalated to the Housing Services Manager.
  • Carry out regular estate walkabouts with associated paperwork and all repairs, defects, health & safety issues reported to the Leasehold Officer
  • To escalate any Service Charge issues to the Leasehold Officer and Finance Team to assist in ensuring that appropriate and correct service charges are applied to customers for services received.
  • Liaise with housing management employees regarding repairs and maintenance and any other issues that affect the smooth running of the scheme.
  • Ensure the cleanliness of the development is of a high standard at all times
  • Supervise the maintenance of grounds and gardens
  • Answering and responding to calls on the emergency call system and bringing in emergency services as required
  • Ensure the security of block is maintained

Skills & Experience Required:

  • Excellent customer service skills
  • Administration experience
  • Planning and prioritizing own work
  • Previous security work could be beneficial
  • Ability to support with repairs and maintenance

Benefits of the Warden position:

  • Competitive starting salary
  • Annual salary reviews
  • Life assurance & Pension
  • 25 days holiday + Bank holiday pro rata

To apply for the Warden position please click APPLY below.

We look forward to speaking with you.

Required skills

  • Calls
  • Customer Service
  • Maintenance
  • Records
  • Responding

Reference: 41213148

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