The Ward Receptionist will provide a reception/administrative service to support the department to deliver a high quality service to clients. • Job Type: Full-time, permanent post. • Hours/Shifts: 37.5 hours per week. Working either 7am – 3pm or 3pm – 11pm; Monday to Sunday (5 days out of 7). You would be expected to work a mixture of early and late shifts, including weekends. • Salary: £18,310 - £22,421 (dependent on candidate experience). • Benefits: Private pension, private medical cover, structured career development and much more.
Duties & Responsibilities
• Meet and greet patients, visitors, consultants and staff and deal with their enquiries. • Register patients on Meditech system, informing nursing staff/doctors of admission. • Make bookings for consultant appointments and clinical investigations as directed by clinical staff. • Ensure the patients receive the relevant admission paperwork as well as explaining the self-pay process. • Enter charges on to computer system, present bill and obtain payment from UCC patients/ escorts. • Answer telephone enquiries and deal with account enquiries with assistance of nurse in charge. • Monitor stationary stock levels and order as required maintaining pre-determined stock levels. • Undertake secretarial duties as required by unit.
Skills & Experience
• Previous receptionist and/or administration experience, ideally within the hospital ward environment. • Knowledge of relevant hospital policies & procedures would be advantageous. • Excellent communication skills with strong customer care skills. • Good organisational skills with the ability to prioritise an ever-changing workload, which is often busy and varied.
About The Individual
Join one of the world’s leading private healthcare providers for a fantastic opportunity to work with world class specialists, at the height of their careers who will support you in developing yours.