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Waiting Staff

Posted 19 January by Pertemps Network Catering Ended
Job Title

Waiting Person

Intro

An excellent opportunity now exists for a General Assistant /Waiting Person.

This role offers you the opportunity to demonstrate great customer service and

Site/Location

Ferrars Hall Care Home 

Ferrars Road     

Huntingdon                       

PE29 3DQ

Summary of Role

Our General Assistant / Waiting Person is responsible for greeting and serving customers in a professional, warm, friendly and genuine manner.  Also responsible for preparing and serving a range of beverages and cafe foods in line with client requirements and Elior UK standards.

Key Tasks & Responsibilities

As General Assistant / Waiting Person for Elior you will be expected to:

  • Ensure full area of responsibility is clean, appropriately presented and stocked at all times

  • Ensure thorough and up to date knowledge and understanding of menu and special offers in order to provide relevant information to customers and clients

  • Be responsible for smooth operation of relevant equipment reporting any maintenance issues in line with procedures

  • Ensure all complaint handling is dealt with professionally and in line with procedures

  • Ensure that COSHH, Food Safety and Health & Safety regulations are adhered to and any incidents are reported in line with procedures

  • Maintain client and Elior UK confidentiality and security at all times



Skills, Experience and Qualifications

As General Assistant / Waiting Person we look for:

  • Warm, friendly and genuine with excellent all round communication skills

  • Adaptable, whilst able to conform strictly to Elior UK procedures and operating procedures and rules

  • Ability to establish strong relationships with colleagues and customers and maintain professional image at all times

  • Methodical, thorough with persistence to see a job through to conclusion



Core Values and Behaviours

Because we believe that the whole eXperience matters as General Assistant / Waiting Person for Elior we look for:

  • Employee Recognition: recognise and value the contribution of others.

  • Loyalty to our client/customer satisfaction: warm, friendly and genuine with ability to build trust and loyalty.

  • Innovation: actively seek to improve ways of working and offer suggestions.

  • Operational Excellence: committed to achieving results through demonstrating a “can-do” attitude.

  • Responsibility: takes personal responsibility to ensure all Elior ways of working are adhered to.



Salary & Benefits

£8.00 gross salary

As well as an enjoyable place to work, Elior offer a comprehensive benefits package including access to offers, promotions and discounts to retail and leisure providers.

Hours

Full time

4 days from 7

Reference: 34269912

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