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Venue Event Manager

Posted 9 March by Mai Day Recruitment Services Ltd Easy Apply Ended
Venue Event Manager
£30,000 - £35,000 (doe) + Excellent Company Benefits, working in a stunning venue
West London

My client, one of London’s most unique and prestigious venues, that has played host to a number of highly acclaimed exhibitions and conferences are seeking to recruit an ambitious and talented Venue Event Manager to join their team!

Purpose of the role
As Venue Event Manager, you will be the main point of contact for organisers and ensure that all events are run in accordance with the venue’s regulations and company procedures. One of the key elements of the role is to guarantee that customers’ requirements are effectively obtained, documented and communicated to all relevant parties. You will oversee that support services are delivered to the customers’ in a safe, efficient, timely manner.

Venue Event Manager Experience, Knowledge and Skills required

- Minimum of two years’ event management experience, with exhibition industry knowledge
- Health & safety awareness to IOSH Managing Safely level
- Understanding of and empathy with the needs of event organisers
- Knowledge of venues’ operational capabilities
- Knowledge and experience of licensing legislation
- Key attention to detail
- Solid communication and interpersonal skills
- Presentation skills
- Good time management

Venue Event Manager Key Responsibilities

- Offer a streamlined customer service, working in conjunction with the sales account manager from initial negotiation to completion of event.
- Liaise with the Sales Department to ensure that customers’ expectations are met and any deviations are addressed
- Act as the customer’s one point of contact for all venue planning activities for allocated events.
- Maximise additional sales opportunities after the contract has been completed.
- Ensure that event organisers comply with the terms of their contract and that venue licensing conditions are met.
- Gather information and communicate it to other departments within the organisation through briefing meetings, de-briefing meetings, general correspondence and the event requirements document.
- Oversee the delivery of venue services for allocated shows; liaise with internal departments and service partners regarding service schedules and staffing levels to ensure complete understanding of customers’ requirements.
- Work with the catering team throughout the event to maximise opportunities for the venue caterers and ensure compliance with the venue’s catering strategy.
- Obtain licensing and other authorities’ approvals for each event as appropriate.
- Manage event budgets, ensuring that purchase orders are raised for lettings expenses and reporting event costs and additional charges.
- Proactively contribute to the improvement of venue facilities and services for events and event organisers by monitoring and logging service requirements and faults.
- Maintain a working file on assigned events to include business reports, email and meeting notes, ensuring that the CRM system is correctly maintained.
- Act as Duty Manager and take control of any situations or incidents in the venue
- Gather business and industry intelligence by visiting other venues and events and identify ways of improving and increasing our offer to customers.
- Ensure company policies and guidelines for health and safety for each event are advised and actioned
- Ensure that organisers’ health and safety responsibilities are communicated to them.
- Ensure that all organisers and contractors adhere to health and safety regulations and guidelines.
- Organisers must carry out risk assessments for each event

SUPERB opportunity to join a prestigious and iconic venue in London so please do not hesitate in applying today!

Email: Megan@maidayrecruit

Required skills

  • Minimum of two years’ event management experience, with exhibition industry knowledge
  • Health & safety awareness to IOSH Managing Safely level
  • Knowledge and experience of licensing legislation

Reference: 34650464

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