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Vehicle Damage Assessor / VDA / Estimator

Posted 4 January by 10Ten Recruitment Ended

My client is recruiting an Estimator/VDA to join the team at their busy site in Milton Keynes.

The repair centre in Milton Keynes is large, clean and modern with a good flow of work coming through the doors on a daily basis. In return for your experience, my client is offering a competitive basic salary alongside a generous and realistic retail bonus.

The Role:

  • To inspect damaged vehicles and assess the full extent of the damage sustained, assess the cost of repair and time scales
  • To identify the correct prescribed repair method
  • To prepare computerised and manual estimates and to accurately record these, maintaining up-to-date records of all estimates
  • To obtain from insurance companies authority to proceed with repair to a vehicle and to confirm the cost of the repair
  • To communicate effectively with customers, engineers and technicians to ensure understanding of correct vehicle repair methodology
  • To ensure that any amendment to repair work is authorised by the insurance company
  • Once authorisation has been gained, to liaise with the body shop personnel and make sure that they understand fully the prescribed repair method

You will demonstrate:

  • Enthusiasm to join our team.
  • Strong organisational skills
  • Flexible work attitude
  • Problem solving within the role
  • Handle all vehicles with due care and attention ensuring that customer care/satisfaction is maintained at all times
  • Awareness of and adhere to all the housekeeping and health and safety regulations

You will ideally have:

  • Customer Service and administration experience
  • ATA qualification or be a time served technician
  • NVQ Level 1, 2 & 3
  • Experience in a body shop or accident repair environment

Required skills

  • 3 Years Experience / ATA

Reference: 34135370

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