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UX Research and Optimisation Manager

Posted 12 March by Opus Resourcing Ltd Easy Apply Ended

UX Research and Optimisation Manager

UX Research and Optimisation Manager with a strong, almost obsessional customer focus, leadership, web analytics and optimisation experience, the ability to recommend, oversee and present end-to-end qualitative research methods/processes in an Agile environment, who is accomplished at working with a variety of stakeholders - UX designers, UI developers, product managers etc., comfortable managing teams and passionate about evangelising how conversion optimisation can drive business is required by a renowned tech giant with a global reach to ensure their products are intuitive and successful.

Key Skills of a UX Research and Optimisation Manager:

  • Strong personal skills and stakeholder relationship building ability
  • Experience in leading a team with direct reports.
  • Knowledge and commercial use of testing and analytics tools.
  • Impeccable communication and influencing skills.
  • Ability to communicate and present information clearly and concisely.
  • Ability to handle multiple tasks managing priorities and focus as needed.
  • Ideally experience with mobile and tablet - either iOS or Android.

Key Responsibilities as a Research and Optimisation Manager

  • Manage the end-to-end Research process.
  • Manage and mentor the Research and Optimisation teams.
  • Work closely with Product Managers, UX team, UI Developers and other analysts throughout the business to discuss and prioritise testing opportunities, share insights and knowledge and act as a consultant using your optimisation expertise.
  • Be the testing / optimisation evangelist for the business, regularly consulting and presenting to various teams on how conversion optimisation can help shape the future.
  • Be an inspiring leader, who can influence and persuade multiple teams, as well as effectively people manage and develop direct reports.
  • Be a champion for testing and analytics tools and be the go to expert on the integrations.
  • Understand how to use web analytics and user behaviour monitoring data.

A great opportunity to add your personality and expertise to an exciting and truly Agile entity with a cutting-edge tech stack.

Opus Resourcing is an employment agency in respect of permanent and contract positions.

Required skills

  • Agile
  • Research
  • Web Analytics
  • testing
  • optimisation
  • team manager
  • customer experience
  • presentations
  • customer focus
  • user experience
  • quantitative research
  • stakeholder liaison
  • conversion optimisation
  • qualitative research
  • UX Research

Reference: 34552643

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