Our, well-funded, client is tackling the world of making energy more simply for consumers. They are seeking an experienced UX Designer to join their design team to help deliver the best experience for their customers and also their teams too. you will be a customer-first thinking designer and pro-actively seek customer feedback to make ensure the product has high levels of engagement, retention and conversion.
You will work very closely with product managers and the development teams to deliver high quality customer journeys and features for new apps and their website.
You will be involved in a variety or projects including customer portals, internal apps, company platforms and other tools.
Your tasks and responsibilities:
- Review existing applications and evaluate their effectiveness.
- Oversee human-computer interaction (HCI) element of a design
- User testing
- Define interaction models, user task flows, and UI specs
- Communicate scenarios, end-to-end experiences, interaction models, and screen designs to other stakeholders
- Working with visual designers and brand manager to incorporate a visual or brand identity into the finished product
- Creating wireframes and mock-ups
- Degree qualified in Human-Computer Interaction, Interaction Design, or similar
- Proven UI experience - 4+ years of experience designing responsive websites and apps (mobile, tablet, desktop), ideally in an agency where you had e-commerce and app experience
- Solid experience in creating wireframes, storyboards, user flows, process flows and site maps
- Proficient in Adobe Suite, Sketch and other wire-framing tools of the likes of: InVision, MarvelApp, Balsamiq etc.
- Experience working in an Agile/Scrum development process
- Ability to present your designs and sell your solutions to various stakeholders
- Ability to solve problems creatively and effectively
- Extensive experience in using UX design best practices to design solutions, and a deep understanding of mobile-first and responsive design
- A solid grasp of user-centred design and testing methodologies, subsystems, and usability and accessibility concerns
- Working knowledge of HTML and CSS (a bonus, not essential)