User Researcher (UX Researcher) - Leading Ecommerce / digital product client

Posted 15 July by Evermore Global
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User Researcher (UX Researcher) - Leading Ecommerce / digital product client:

  • London.
  • Permanent.
  • circa £50,000-£60000 (neg) + bonus + package.

Company and role for UX Researcher (User Research) - Leading Ecommerce / digital product client:

Our client are a global leader in personalised, customisable digital products. They are currently looking to hire a User Researcher to support the UX Research vision within company and help evolve the way they conduct research across all our customer touchpoints.

It's a great opportunity as you will have input into the strategy of the Research Team, and help evolve the standards, principles and best practice in a range of User Research techniques, from quantitative statistical analysis to qualitative user research.

Key Accountabilities for Senior UX Researcher (User Research) - Leading Ecommerce / digital product client:

  • Drive change in key aspects of user experience through research initiatives & customer understanding.
  • Plan & implement creative ways to collect & analyse customer behaviours to inform the product.
  • Support the Research strategy, ensuring that business objectives are met and the customer is at the heart of our decisions.
  • Diagnose business requests and instigate the right research to uncover relevant insights that genuinely influence direction.
  • Eexperience in numerous research techniques (including moderated usability studies and user interviews, unmoderated studies, surveys, guerrilla testing, ethnography, diary studies, card-sorting etc).
  • Help guide critical business projects and act not only as a service to business requests, but as an influencer in business focus.
  • Support the Head of UX and Research in the continuing development of customer principles, to be used across EXD as an anchor point to what the wider team stands for.
  • Facilitate research, analyse data & produce research findings into actionable insights.

Skills and Experience for Senior UX Researcher (User Research):

Essential:

  • 3+ years experience in User Research role.
  • Understand the interplay between business requirements, product strategy and UX.
  • Good knowledge of UX principles.
  • Confident and persuasive oral and written communication.
  • Experience using and analysing data through eye-tracking technology an advantage.

Desirable:

  • Qualification BSc (Hons) Psychology or equivalent human science qualification.
  • MSc in Psychology.

Required skills

  • Ecommerce
  • Research
  • User Research
  • User Experience

Reference: 38455900

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