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Used Car Sales Manager

Posted 21 February by Audi Ended

This exciting opportunity exists within our Cardiff Centre

**Please note: All candidates must follow the on-line application process**

Audi is a manufacturer of exquisite cars - beautiful, sophisticated machines that embody technological perfection. Our success is built on our core values of creativity, commitment and enthusiasm, and keeping our customers’ desires at the heart of everything we do. We strive to lead the way through constant innovation, setting new standards that define Vorsprung durch Technik.

Job Purpose: To manage all vehicle sales processes within the Audi Centre.

To achieve vehicle sales, finance sales, accessory sales volumes and profit objectives through motivating and developing the sales team and ensuring that each customer receives excellent customer service.

As an Audi Sales Manager, your Key Objectives will be:

Maintain standards of performance of the sales team through effective coaching and performance management.

Recruit and select the sales team members in line with organisational and Audi UK requirements.

To manage the mix and specification of new products based on sales trends, local market intelligence and the allocation and production constraints.

Maintain high customer satisfaction levels through the understanding and adherence to customer satisfaction indicators within the Audi Centre.

Implement and develop customer follow up systems and procedures to increase customer loyalty.

Maximise commercial opportunities through developing and implementing effective and consistent events and campaigns.

Monitors and evaluates customer needs and competitor activity in the local market, ensuring that campaigns are relevant and targeted.

Liaise with other departments to maintain the accuracy of the customer database.

Regularly communicates and interacts with members of other departments to develop the business and the Audi Centre team ethos.

Maintain a safe and healthy working environment; ensuring staff comply with Health and Safety requirements.

The successful candidate must;

  • Have a proven track record of delivering an outstanding sales performance
  • Be able to implement marketing initiatives to maximise sale and profits
  • Be IT literate, with a good working knowledge of all Microsoft packages
  • Have knowledge of FCA regulations and consumer credit regulations
  • Be able to demonstrate a high level of performance when managing a team
  • Have at least 2 years’ experience as a Used Car Sales manager in a franchise dealership

**Strictly no Agencies**

Reference: 34525144

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