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URGENT - Dutch Speaking Advisers

Posted 4 April by Rise Recruitment Ltd Ended

Dutch Speakers Needed for Temporary to Permanent position in Kingston upon Thames.

You will be working in a vibrant multilingual contact centre where you will be able to meet and work with like minded people. You should have a good telephone manner and enjoy helping people.

The position is full time - working 37.5 hours per week working Monday to Friday 8:30am to 4pm.

- The successful applicant will be fluent in Dutch (Written and spoken).
- Ideally agent level contact centre/ office based customer service experience
- Fluency in written and spoken English and Dutch
- Confidence when speaking with customers over the phone
- The ability to resolve all queries and complaints by telephone and email
- Be immediately available with no pre-booked holiday for one month
- Effectively managing and resolving all customer correspondence / issues by phone and email
- Working to agreed service levels and targets whilst ensuring service to customers is second to none
- Ensuring all issues and complaints are resolve during first contact
- Managing and updating internal customer databases and sensitive information

Benefits of working for our client:

  • Free staff car park
  • Free Tea & Coffee
  • Travel Loan Ticket (after 3 months)
  • Pension scheme (after 12 weeks)
  • First class development opportunities
  • Incentive schemes
  • Discounted gym membership
  • Childcare vouchers
  • Free eye test and money off glasses required for the workplace (terms and conditions apply)
  • Local staff discount (i.e. restaurants, pubs, hairdressers)
  • Monthly health and wellbeing events
  • Employee Assistance Programme
  • Opportunities to give back to local community events

Required skills

  • Admin
  • Contact Centre
  • Customer Service
  • Dutch
  • Telephone Manner

Reference: 34180399

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