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UK - Technical Specialist

UK - Technical Specialist

Posted 20 May by Apple
Featured Ended

As an Apple Retail Technical Specialist, you help new owners get started and current ones get quick, efficient support - developing strong, positive relationships with Apple. When a customer needs assistance, you quickly assess their situation. Sometimes you take care of customers with advice or a solution on the spot, using your knowledge of current Apple technology to help with iPod, iPhone and iPad devices.

Summary

Do you love how it feels to help others? After customers purchase our products, you're the one who helps them get more out of their new Apple technology. Both full-time and part-time jobs are available.

Key Qualifications

  • Ability to assess customers' support needs when they arrive, then provide solutions or refer them to other team members
  • Flexibility to regularly rotate through different technical specialities and skill sets
  • Ability to thrive on change as products evolve

Description

As an Apple Retail Technical Specialist, you help new owners get started and current ones get quick, efficient support - developing strong, positive relationships with Apple. When a customer needs assistance, you quickly assess their situation. Sometimes you take care of customers with advice or a solution on the spot, using your knowledge of current Apple technology to help with iPod, iPhone and iPad devices.

Discover even more benefits of doing what you love. Apple's most important resource, our soul, is our people. Apple benefits help further the well-being of our employees and their families in meaningful ways. No matter where you work at Apple, you can take advantage of our health and wellness resources and time-away programmes. We're proud to provide stock grants to employees at all levels of the company, and we also give employees the option to buy Apple stock at a discount - both offer everyone at Apple the chance to share in the company's success. You'll discover many more benefits of working at Apple, such as programmes that match your charitable contributions, reimburse you for continuing your education and give you special employee pricing on Apple products.

Note: Apple benefits programmes vary by country and are subject to eligibility requirements.

Apple is an Equal Opportunity Employer that is committed to inclusion and diversity. We also take affirmative action to offer employment and advancement opportunities to all applicants. Apple is committed to working with and providing reasonable accommodation to applicants with physical and mental disabilities. Apple is a drug-free workplace.

  • Ability to assess customers' support needs when they arrive, then provide solutions or refer them to other team members
  • Flexibility to regularly rotate through different technical specialities and skill sets
  • Ability to thrive on change as products evolve

As an Apple Retail Technical Specialist, you help new owners get started and current ones get quick, efficient support - developing strong, positive relationships with Apple. When a customer needs assistance, you quickly assess their situation. Sometimes you take care of customers with advice or a solution on the spot, using your knowledge of current Apple technology to help with iPod, iPhone and iPad devices.

Reference: 38016489

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