Triage 101 Operative

Posted 2 January by Adecco
Easy Apply

My Client is looking for friendly and energetic Triage Operatives to join there small but friendly team. The role will involve the following;

* Screening calls and asking relevant questions regarding the incident

* Qualifying the call and directing it to the correct services

* Data entry ensuring all records are up to date

* you will be first point of contact and will be responsible for giving advice on sensitive matters

Skills required:

* Strong I.T skills

* excellent customer service skills

* Resilient

* Ability to use own initiative

Adecco acts as an employment agency for permanent recruitment and an employment business for the supply of temporary workers. The Adecco Group UK & Ireland is an Equal Opportunities Employer.

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Required skills

  • Call Centre operator

Reference: 36925589

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