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Travel Sales Consultant

Posted 15 September 2017 by CCR Recruitment & Selection Easy Apply Ended

Travel Sales Consultant

Salary£19,000-£25,000 (Based on Experience) OTE up to £40,000

Location - Gatwick

About the Job

My Client a major travel and tour operator has a new exciting opportunity! My client is currently looking for a Travel Sales Consultant to come and join their team based in Gatwick. The successful candidate will join on a full time, permanent basis and will receive a competitive salary plus commission and benefits - and with a unique opportunity to also work from home!

Operating across the globe including Europe, Australia, Asia, North America and Canada, we’re passionate about being the best and pride ourselves on the unique and diverse range of holiday experiences we offer our customers.

In this role, you will deliver a premium level of service to all customers through knowledge, skills and your experience.

My Client can offer:

- Competitive salary

- Commission scheme

- Various employee discounts and offers across all our travel brands

- Childcare vouchers & cycle to work scheme

- Contributory Pension scheme

- Career progression opportunities

Main Duties of our Holiday Planner

- Convert enquiries into sales, giving a premium level of service, matching products and service to the customer needs

- Achieve and exceed performance targets against key performance indicators that include both sales and service objectives

- Actively seek to improve the level of service offered to customers with a commitment to go the extra mile and exceed customer expectations on every customer contact

- To use expert knowledge to assist customers through "Live chat" within the set-out guidelines

- Execute booking & amendment accuracy, ensuring the customer is made aware of any relevant information that may impact their sailing holiday experience

- Strong commercial acumen will be required

- Help write, edit and curate content for use across several digital and social media channels (twitter, Facebook, blogs)

- Highly numerate with an excellent attention to detail

- Pro-active problem solver and takes ownership for own performance and development

- An understanding of a call centre environment and culture

- A valid passport and the ability to travel abroad when the business requires it of you

Have you got passion for travel and love interacting with customers? If so, please apply

Required skills

  • Sales Executive
  • Tourism
  • Travel Agency
  • Travel Arrangements
  • Travel Sales

Reference: 32722671

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