Travel Safe Officer

Posted 9 January by STM Security
Are you a Security professional looking for the next step in your career?

If so, we are currently searching for new recruits to become trained Travel Safe Officers working in Leeds!


This
is an excellent opportunity to progress your Security career and be
trained as a Travel Safe Officer working on the Northern Rail network
for one of the largest Staffing Solutions providers in the Rail
industry.


This position is based in Bradford
Interchange and therefore you will need to live in the local area to be
considered for this job.


What you get:


· Excellent salary of £9.25 per hour

· Extensive training delivered by our Group Training Manager. On completion of your training you will be RSAS accredited.

·
A real opportunity to progress with the STM Group and make a huge
difference to both the company and the Northern Rail network.

· 28 days holiday per annum.

· Company pension.


What we want:


· You will need to hold a valid SIA License (Door Supervisor)

·
You must have an excellent level of communication and a good command of
the English language as you will be interacting with passengers on a
daily basis.

· Excellent written English is required as you will be required to write incident reports which could be used in court.

·
To be active, enthusiastic and approachable is a must as you will be
walking through trains and railway stations engaging with the general
public, answering their questions and providing an excellent level of
service to all passengers across the Northern Rail Network.

· A
desire to help people, deliver a pro-active level of customer service
and be professional at all times is a must as you will be the face of
our company.

· Excellent at conflict management and able to diffuse situations appropriately.

· Railway experience is desirable although not essential.



Before applying to this role please ensure you can adhere to the following:


·
Be able to satisfy British Transport Police screening & vetting
requirements. Integrity is also a key consideration in the vetting
process and you MUST be able to comply with the ‘Vetting Guidance for
RSAS Applicants’ which will be provided if you are selected to attend an
assessment session. You must also be:


· Resident in the UK for a period of 3 years or more

· Eligible to work full time in the UK without restrictions.

· Please
also be aware that you will be asked to declare all previous
convictions and cautions, including spent convictions and driving
offences.

· British Transport Police vetting
policy means that if perform Special Constable duties you will not be
able to retain this voluntary role at the same time as performing a
Railway Safety Accredited Role.


Please do not apply for this role unless:

1.Are able to comply the BTP vetting standards as explained

2.Are unable to provide a full 5 years of work history without gaps

3.Are unable to be flexible to work a variety of shifts across 7 days (shifts structured to cover early morning to late at night)


Failure to pass the British Transport Police vetting process will result in the termination of your application or employment

Selected
candidates will be required to attend a mandatory classroom based
training course (6 days) including a 1 day first aid course. You must
pass the examination which validates this course – failure to pass will
also result in the termination of your application.

Core duties and responsibilities of a TSO:


·
Report anti-social behaviour at stations, in accordance with the
company policy and Railway Byelaws, whilst maintaining train service
performance.

· Prevent unauthorised access to trains and/or stations.

·
Take appropriate action in dealing with and helping to prevent physical
and verbal assaults on staff and customers and where appropriate in
conjunction with the help of the British Transport Police (BTP)

·
Undertake and record all Station Security Searches as defined by the
TRANSEC category of your station including lifts / disabled ramps /
toilets where appropriate and as directed by Station staff & STM
Management Team.

· Be fully conversant with your stations
Evacuation Plans and implementing actions as detailed in section 3.1 of
these Assignment Instructions. The STM management team will provide full
training and documented refresher training as required.

· As
instructed monitor local station CCTV reporting any unusual or criminal
events to the British Transport Police, Station Management Team and STM
Control.


Due
to the high volumes of applicants if you have not heard back from us by
14 working days please consider your application unsuccessful


STM Security is an equal opportunities and diversity aware employer.

STM
hold ISO 9001, ISO 14001 & ISO 18001 certification together with
Security Industry Authority Approved Contractor Scheme accreditation.

IND - LP


Required skills

  • Security experience

Reference: 36867265

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