Travel Consultant

Posted 12 October by Jewels Travel & Hospitality Recruitment
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Travel Consultant

Heathrow area

Salary £19k plus benefits

Jewels Travel Recruitment are seeking Travel Consultants, Travel Agents, and Travel Advisors to join a leading travel company in the Heathrow area.

As a Travel Consultant you will be working in state of the art luxury offices with their own in house staff restaurant!

Are you currently working as a Travel Consultant, Travel Agent or Travel Advisor wanting to join one of the fastest growing Travel Companies in the World?

Jewels Travel Recruitment are working with one of the world’s leading and fastest growing travel companies, seeking a multi skilled Travel Consultant within their Reservations team to join their expanding travel team within their luxurious offices near Heathrow …. On site car parking for all staff!

As a Travel Consultant you will be dealing directly with Travel Agents and customers to book worldwide holiday itineraries over the telephone and email.

Responsibilities:

  • Providing accurate information to customers via telephone and email.
  • To maximise the revenue for each transaction, whilst providing excellent customer service.
  • To promote the range of products and offers on every telephone call/email.
  • Assisting with pre enquiries, complaints and urgent issues - processing booking updates, amendments, cancellations/changes to bookings together with dealing with any complaints in the time limits set by the company whilst still being consistent in providing the high level of customer service this travel company pride themselves on.
  • To maintain and demonstrate the high levels of customer service in line with company standards.
  • This role will be working within the contact centre alongside reservations, sales/business development, marketing and finance.

Required Experience:

  • Minimum 2 years’ experience working within the Travel or Hospitality Industries (essential)
  • Experienced in CRS/ In house systems/Opera
  • Excellent customer service experience
  • Previous experience working within an office environment
  • Ability to plan, prioritise and organise.
  • Good geographical knowledge

How to Apply:

Please apply to advert or via Jewels Travel Recruitment website with a copy of your CV.

Please note only suitable candidate will be contacted for this position. If your skills are not what the client is seeking for this position your CV will be added to our database where you will be considered for other roles as they become available that match your skills and experience.

Once you are added to our database you will receive emails of our "New Vacancies" covering all our new and available jobs as they become available

You will also receive weekly/monthly email newsletters from Jewels Recruitment, listing ALL available jobs in various locations and salary bands. Please advise us if you do not want to receive these new job alerts.

FOLLOW JEWELS RECRUITMENT ON TWITTER FOR NEW JOBS, CAREER ADVICE, INDUSTRY NEWS AND MUCH MORE ... @JewelsJobs

Required skills

  • Reservations
  • Travel Advisor
  • Travel Consultant
  • Travel Agent
  • Holidays bookings

Reference: 36347388

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