Travel Claims Manager

Posted 4 January by Floss Agency
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Are you looking for a new challenge within Travel Claims Handling and do you have management / supervisory experience?

To lead, motivate and develop the team to ensure that the quality and standard of service required by the company and our clients is fully realised. To instil and develop an ethos of excellence, empowering staff to meet and exceed their potential. Support the Claims Service Delivery Manager by continually seeking to improve processes, efficiency and the quality of service.

Main Duties:

Performance Management
Team Management
Coaching and Development
Quality Focus
Planning, budget and cost control
Complaint Management
Call handling
Health & Safety
Quality Management Systems
Ad/hoc duties

Hours of Work - 35 per week - Monday to Friday - 0800 and 1800 on a shift pattern

Excellent benefits.

Required skills

  • Travel Claims Manager

Reference: 36944018

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