Training Centre Advisor

Posted 21 September by Apprenticeship Connect
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Job title: Training Centre Advisor

Location: London

Salary: £21k pa

Start date: ASAP

Employer introduction:

Apprenticeship Connect is a leading recruitment and training provider within the apprenticeship sector. Established in 2012, the business has seen rapid growth year on year as a result of the unique approach to the recruitment and training industry. With training and career development at the heart of the business ethos, the culture at Apprenticeship Connect is focused around helping develop employees professionally and personally to maximise their potential.

Job details

Benefits include:

  • 30 days holiday pa inclusive of bank holidays
  • Paid team days out
  • Childcare vouchers
  • Range of employee discounts
  • Company Pension

Job duties and responsibilities:

  • Verifying the eligibility of learners referred based on robust and approved selection criteria
  • Delivering full apprenticeship inductions
  • Determining the most suitable qualification to enrol learners onto based on pre-defined selection criteria
  • Contacting employers to book in remote induction sessions with apprentices
  • Supporting employers to set up Digital Apprenticeship Service (DAS) accounts
  • Checking and processing certificates for learner exemptions in line with funding rules
  • Liaising with managers to allocate learners to tutors
  • Use data entry and systems reporting to manage multiple MIS and databases within the organisation
  • Answer the telephone professionally and provide information, advice and guidance wherever possible

The successful candidate will have the following skills:

  • Recent experience in a similar or customer service focused role
  • Competent in Maths & English (GSCE Grade C or above)
  • Computer literate
  • A proactive and strong team player
  • Excellent communication skills with the ability to communicate at all levels
  • Outstanding time management and organisational skills
  • Ability to work to tight deadlines
  • Outstanding organisational skills
  • Ability to remain calm under pressure

Apply now for a career with uncapped potential.

Required skills

  • Admin
  • Apprenticeships
  • Customer Services
  • Data Entry
  • Administration
  • Customer Advisor
  • Maytas
  • Enrolment
  • WBL
  • Pics

Reference: 36177374

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