Training and Development Manager

Job Title: Training and Development Manager

Location: Hertfordshire (Remote)

Overview:

Are you a seasoned Training and Development Specialist with a passion for empowering teams and driving performance excellence?

Join our client’s dynamic team as a Mortgage Training & Development Specialist. In this role, you will lead the development and delivery of comprehensive training programs for mortgage advisers, support staff, as well as the self-employed mortgage advisors scattered throughout the London area, ensuring alignment with business objectives and regulatory requirements.

Key Responsibilities:

• Training Program Development: Develop training programs covering mortgage products, lending regulations, sales techniques, customer service, and software systems usage.
• Training Material Creation: Develop engaging training materials including presentations, manuals, guides, videos, and online modules to support the training programs.
• Delivery of Training: Conduct interactive training sessions for mortgage advisers through various delivery methods such as classroom-style sessions, webinars, and workshops.
• Onboarding Support: Facilitate the onboarding process for new mortgage advisers, self-employed mortgage advisors, and support team members, providing comprehensive training and resources.
• Continuing Education: Develop and deliver ongoing training programs to enhance the knowledge and skills of existing mortgage advisers, keeping them updated on industry trends and regulatory changes.
• Performance Evaluation: Assess the effectiveness of training programs through participant feedback, performance metrics, and observation, making necessary adjustments to improve outcomes.
• Compliance Oversight: Ensure all training materials and programs comply with industry regulations and company policies, maintaining accuracy and consistency.
• Collaboration: Work closely with cross-functional teams to align training initiatives with business goals and objectives.
• Documentation and Reporting: Maintain accurate records of training activities, attendance, and performance evaluations. Generate reports to track progress and outcomes.

Qualifications:

• Proven experience in developing and delivering training programs, preferably in the mortgage or financial services industry.
• Strong understanding of mortgage products, lending regulations, and industry best practices.
• Excellent presentation and communication skills, with the ability to convey complex information clearly and concisely.
• Ability to work independently and collaboratively in a fast-paced environment. Strong organizational skills with attention to detail.
• This role would suit an experienced mortgage advisor or mortgage broker looking to progress to a training and development role.

Essential Qualifications:

• Certificate in Mortgage Advice and Practice (CeMAP)
• Experience with e-learning authoring tools and multimedia software.
• Knowledge of mortgage-specific software applications.

Working Conditions:

This role primarily operates on a remote basis; however, you will be required to visit the head office in Hertfordshire a couple of times a month.

Remuneration:

£35,000 - £45,000 based on experience and qualifications, plus pension, life assurance and a performance related bonus.

Join our client and make a significant impact on the growth and success of their business. Apply now to embark on a rewarding career journey as a Training and Development Specialist!

?? Contact:

Bryn McMillan

Managing Director