- Client Trainer - Accounting & Business Process - Workflow
- Dynamic new award winning product, industry leaing
- Working from home, client site and HQ
- Excellent package with paid travel
Our client are industry experts, who have more than 20 years of expertise in the areas of law, accounting, and software programming, provide practice management software for businesses with a wide range of functionality, from document automation and workflow management, to financial tracking and reporting.
We are looking for an outgoing individual to join the Professional Services Team with a focus on Legal Accounting and/or document management and business processing.
Main duties will involve providing both onsite and online training to clients, as well as participating in documenting new features and the creation of new technical guides. A key part of this role will also include working with the sales team to facilitate deep dive accounting presentations to potential customers when requested.
On-site training for new and existing clients
Assisting clients with go live set-up and configuration of software
Assisting clients with accounts verification pre and post data migration
Demonstration assistance with the sales team
Creating and updating our technical guides and documentation
Creating training videos
Hosting webinars and online training sessions
Testing new software features
Internal training for new team members
Skill Set and Competencies:
Highly desirable - CPA qualified
Desirable - Experience within the legal industry
Strong knowledge of accounting fundamentals
An aptitude for IT and an up-to-date knowledge of common applications and systems
- Business Process
- Document Management
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