Trainee Shift Manager Fast Food Restaurant
Trainee Shift Manager (Fast Food Restaurant)
Roadchef Ltd are one of the UK’s leading Motorways Service Area Operators serving over 46 million visitors over 30 locations. We are passionate about operating the best brands, working with the best people and offering our customers the best service.
Position: McDonald's Trainee Shift Manager
Location: Johnstonebridge, Dumfriesshire, DG11 1HD (Commutable from Dumfries, Lockerbie, Beattock, Moffat, and surrounding areas)
Job type: Full time, Permanent
Salary: £9.00 + free employee meals
Benefits: Childcare vouchers; Roadchef Discount card; Benefits website - over 8,000 discounts available!
Recommend a Friend – cash incentive; Long service awards; Flexible working hours - 24 hour contracts available. 28 days holiday paid pro rata. Development opportunities available. Award winning brand partners!
About the role:
As a Shift Manager you have to use the “Vital Ingredients” to deliver hot fresh food, in a clean and friendly restaurant, giving every customer the best experience, every time.
- Managing shifts to consistently deliver the highest standards of quality, service and cleanliness
- Take accountability of business results, KPI’s and promotions
- Attend and participate in weekly managers’ meetings
- Complete, verify and monitor food safety procedures during the shift
- Maintain stock levels, ensure accurate orders are placed, in addition to the quality and condition of products
- Encourage customer feedback and respond to customer complaints confidently and follow the customer recovery process
- Manage rota’s, and ensure labour controls are in place
- Ensure the best service is delivered to our customers every time
- Leadership skills
- Ability to create a welcoming environment
- Confidence in dealing with customer queries effectively and professionally
We'll give you the skills, knowledge and confidence. Apply hard work and determination and you could make Assistant Manager within just 1-2 years.
You may have experience of the following: Shift Manager, Assistant Restaurant Manager, Food Service Manager, Team Member, Customer Service, Food Service, Sales Assistant, Waiter, Retail Assistant, Waitress, Food Service Assistant, Crew Member, Catering Assistant, Customer Service Assistant, Customer Service Team Leader, Sales Assistant, etc.
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