Trainee Service Advisor

Posted 6 September by Motorline Audi
Competitive salary


  • Salary: OTE £25,000
  • Pension: Motorline offer a company pension scheme
  • Holiday Entitlement: You will receive 29 days holiday (Including Bank Holidays) which with 3 years’ service you are rewarded with an additional entitlement of 3 days holiday
  • Colleague £500** Referral Reward: We value our employee's and their recommendations and with your help we want to recruit and develop the best people to work within one of our State of the Arts Facilities (** T&Cs apply)
  • Progression Opportunities: With over 57 Dealerships across 21 locations Motorline offer excellent progression opportunities to further your career.
  • Discount: Motorline offer an annual discounted Service and MOT for Motorline employees. (T&Cs apply)

Key Objectives:

  • To ensure the highest level of customer care and satisfaction at all times
  • To liaise with the Workshop and other departments to ensure each service or repair is efficient and carried out to the highest quality standards.
  • To maximise service profitability through the use of professional sales techniques
  • To maximise customer awareness of all available retailer services
  • To ensure highest level of customer care and satisfaction at all times
  • To maintain excellent standards of departmental administration
  • To help retailer to achieve industry-leading standards of process efficiency

Applicant Requirements

  • You must be a good communicator and have excellent customer satisfaction skills
  • You must be efficient, organised and flexible
  • You must have a full manual driving licence with no more than 6 points.

Hours of Work:

Monday to Friday 8am - 6pm plus 1 in 3 Saturdays 8am - 5pm

Required skills

  • Customer Satisfaction
  • Dealership
  • Workshop
  • Motor Trade

Application questions

For driving insurance purposes, please confirm you are 21 years of age or over?
Have you held your full UK manual and automatic driving licence for at least 1 year?
Do you have more than 6 penalty points on your licence?
Would you need to apply for a VISA to work in the UK?

Reference: 43942920

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